Trevo Id

2 days ago

Jakarta, Indonesia SOCAR Mobility Malaysia Full time

**Incident Management Senior Associate**

Jakarta, Indonesia

Are you a talented and driven problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team?

**Which journey will you join?**

TREVO aims to change not just the way people in South East Asia move around, but also to help, assist, educate, and change the way people live in the perspectives of financial management by strengthening the sharing economy in the car-sharing space.

We are currently the biggest player in Malaysia and available in Jakarta, Bandung, Bali. We aim to scale out our product offering across more verticals and geographies.

While you are changing the lives of millions, you will be changing yours too.

Want to experience this exciting journey?

**What will you be engaged in?**

As our newest Incident Management Associate, you will be engaged in:

- Be responsible and accountable for implementing company incident case management in a daily basis which covers the preventive stage, execution stages, and reporting process.
- Conducting an analysis, investigating, and responding to suspicious transactions and ensuring that appropriate action is given
- Provide innovative ideas, and short-term, and long-term strategies at the strategic level and execution levels.
- Cooperate with the legal team, risk team, and any committee related to the preventive, detection, monitoring and investigation stages
- Identifying patterns and trends and giving a recommendation solution in order to improve/prevent the incident and/or case attempt in the future
- Design and build SOP for monitoring, reporting, and escalation of incident cases

First and foremost ask yourself: Are you customer-obsessed? This is TREVO's prime value that drives our mission forward. If your heart and mind shout “YES, I am”, you have just identified a fundamental match between you and your future TREVO team.
- Minimum Bachelor Degree in any major
- Minimum 1 year experience on Fraud, Investigations, Litigation or similar areas
- Strong and analytical, planning, investigative and problem-solving skills
- Ability to multitask, prioritize, maintain flexibility in fast-paced environment

What will we offer you?
- Be part of the fastest-growing car-sharing company in the world
- Opportunity to drive new ideas and make a measurable impact on company metrics
- Work with incredibly driven people with great executable ideas
- The chance to launch a new market

What will your roadmap to join TREVO look like?
- 1 session - Talent Acquisition Team (Virtual)
- 1 business case (To be pitched )
- 1 session - Hiring Manager (Virtual)

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