IT Support Engineer

5 months ago


Jakarta, Indonesia Elabram Systems Full time

Create and manage the infrastructure support JIRA tickets, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved
- Support IMAC (Install, Move, Add and Change) requests from staff
- Hardware and software purchase request (quotation, paperwork, tracking, etc)
- IT asset management (setup, deployment, re-image, inventory check, etc)
- Software related support (Crowdstrike, Manage Engine Endpoint Central, MS Office, Google Workspace, JIRA, Confluence, Slack, Mola Exchange Portal, Greatday, VPN, OneLogin, etc)
- User provisioning and maintenance in GWS, OneLogin, and other apps, etc)
- User and groups permission administration
- IP address management
- Patch management on server and desktop
- Server and network related issue support
- Backup and recovery of server and files
- Network devices configuration backup/restore and version control
- Physical check on rack, server, cabling and network equipment in office and data center
- Proactive Infrastructure monitoring for office and data center (server and equipment)

**Requirement**
- Bachelor’s degree in **information technology,** or related field
- Strong analytical skill
- Proficient using **Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, etc)**:

- Proficient using **Microsoft365 (Outlook, Word, Excel, Powerpoint, Teams, Onedrive, etc)**:

- Knowledge of setting up and managing cloud computing services like platform as a service **(PaaS) and infrastructure as a service (IaaS) in AWS, GCP, AZURE and other mainstream cloud providers**:

- Exceptional communication skills, both oral and written (English and Indonesian)
- Proficiency in **network and hardware technologies**:

- Proficiency in s**hared storage technologies**:

- **CCNA** or equivalent certification would be preferred
- After office hour response (through phone calls) for high priority issues (24x7)

**Working arrangement**:
WFO from Monday to Friday at GBK Sport Complex, Jakarta Selatan

**Job Type**: Contract

Pay: Rp9,000,000 - Rp11,000,000 per month


  • IT Support

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    Persyaratan - Diutamakan aktif berbahasa inggris - Memiliki pengalaman troubleshooting komputer - Familiar Dengan Microsoft Apps, Hardware, OS, & Supporting Aplication Lainnya Tanggung Jawab


  • Jakarta, Indonesia admin@upp.co.id Full time

    **TECHNICAL SUPPORT ENGINEER** **Description** We are looking for a qualified Technical Support Engineer to join our Sales Team and help us to achieve our goals. Highly skilled individual is required with the Following qualifications: - Knowledge of Engineering Heat Exchanger Products and be able to sizing suitable product and able to calculate heat and...

  • Support Engineer

    6 months ago


    Jakarta, Indonesia Kartu Prakerja Full time

    Kartu Prakerja is Indonesia’s premier and end-to-end digital, skill development program. The program aims to complement and fill the gaps in education and vocational training institutions in order to meet future skills demands. Since April 2020, Kartu Prakerja has successfully helped 16.42 million effective beneficiaries in 514 regencies/cities in...

  • IT Support

    6 months ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

  • IT Support

    6 months ago


    Jakarta, Indonesia IT Help Desk Indonesia Full time

    Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...


  • Jakarta, Indonesia PT. Gurita Lintas Samudera Full time

    Vessel Support Engineer - Pendidikan D3/S1 Teknik Perkapalan/ATT-III/Teknik Mesin/Jurusan lain yang relevan - Memiliki pengalaman selama 1-3 tahun sebagai Vessel Support Engineer/Technical Admin/Operation di perusahaan pelayaran - Memahami pengoperasian kapal - Familiar dengan peraturan dan standar keselamatan maritim, termasuk SOLAS dan MARPOL - Memiliki...


  • Jakarta, Indonesia PT. Inovasi Anak Indonesia (PARKEE) Full time

    Installing and configuring computer hardware, software, system and networks. - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical customer support across the company (this may be in person or over the phone) - Repairing and replacing equipment as necessary - Ready to...


  • Jakarta, Indonesia PT Control Systems Arena Para Nusa Full time

    Engineer to perform Sales support, Maintenance, and Services. - Conduct Service of Field Measurement Product such Pressure, Level, Temperature and Flow Transmitter, Testing (IFAT and FAT) and Functionally test, Configure and Calibration, Installation, and Commissioning. - Conducts Service of Final Element Product such Body Valve, Actuators, Pressure Safety...


  • Jakarta, Indonesia ABB Full time

    **Technical Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Jakarta, Indonesia IT Group Indonesia Full time

    Melakukan monitoring, memecahkan permasalahan tentang permasalahan pada perangkat lunak atau perangkat keras. - Melakukan monitoring, memecahkan permasalahan tentang permasalahan internet atau jaringan. - Bekerja sama dengan berbagai departemen untuk memberikan solusi terkait permasalahan yang terkait pada IT Support, server di kantor, dan server di cloud. -...


  • Jakarta, Indonesia PT Garuda Daya Pratama Sejahtera Full time

    Responsibilities: 1. Familiar with company products and responsible for promoting product solutions. 2. Providing technical support to client managers. 3. Collecting and analyzing customer technical requirements to provide solutions. 4. Preparing technical documents for contracts and prototypes, as well as handling internal company procedures. 5. Guiding...

  • IT Support Engineer

    6 months ago


    Jakarta, Indonesia Elabram Systems Full time

    Create and manage the infrastructure support JIRA tickets, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved - Support IMAC (Install, Move, Add and Change) requests from staff - Hardware and software purchase request (quotation, paperwork, tracking, etc) - IT asset management (setup,...


  • Jakarta, Indonesia IT Group Indonesia Full time

    Provide database support services at all times to ensure continuous system availability. - Assist in design, development and implementation of database systems. - Performs database upgrades and migrations to support IT projects. - Optimize database systems for performance and operational efficiency. - Perform data back -up and archival on a regular basis. -...


  • Jakarta, Indonesia PT. Internet Pratama Indonesia Full time

    Job Spesifications - Bachelor Degree of Computer Science / Information Engineering / Information System with GPA 3.00 - Max. 35 years old - At least 3 years of experience as Network Engineer/Infrastructure Support - Proficients to speak English and operate Ms. Office - Have good communication and able to work hard - Preferred to Have Certificate Of...


  • Jakarta, Indonesia Danfoss Full time

    Requisition ID: 34902- Job Location(s): Jakarta, IDDanfoss Power Solution is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. We are in search of Technical Support Engineer. This position...


  • Jakarta, Indonesia Rex Tec Full time

    **About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...


  • Jakarta, Indonesia Samsung Electronics Full time

    Position Summary 1. Promote all kinds of necessary service plans by managing all the processes that customers experience. 2. Solve quality problems at an early stages and minimize the loss through technical support when quality issues occur to customers. 3. Secure the level of quality for customers by carrying out quality collaboration with...

  • Engineer Support

    6 months ago


    Jakarta, Indonesia PT Sudi Jaya Globalindo Full time

    Engineer Support - Pendidikan mínimal D3, semua jurusan - Berusia maksimal 26 tahun - Fresh graduate welcome to apply - Menguasai komputer (MS. Office, terutama Excel dan Spreadsheet) - Memiliki kemampuan komunikasi yang baik - Mampu berbahasa inggris menjadi nilai plus - Mempunyai SIM C (SIM A menjadi nilai plus) - Memiliki kemampuan menganalisa data -...


  • Jakarta, Indonesia PT Equnix Business Solutions Full time

    Company Description **Equnix Business Solutions** (Equnix) is an IT Solution Provider delivering alternative solutions for Corporations to achieve more resilience and independence in IT. Our solution is based on research and heavily uses Open-source software, especially in IT Infrastructure such as RDBMS, OS, Network, Filesystem, Security, etc. We strive to...


  • Jakarta, Indonesia Overt Software Solutions Full time

    **OVERT SOFTWARE SOLUTIONS LTD** **Moodle Technical Support Engineer** PURPOSE OF ROLE: As a Moodle Technical Support Engineer, your primary responsibility is to provide comprehensive first and second-line support for our diverse range of customer Moodle Virtual Learning Environments (VLEs). Operating within a Linux environment, you will play a crucial...