IT Support
22 hours ago
**Job Summary**:
Provides desktop and basic network support including trouble resolution for end-users. The roles consist of performing a variety of tasks from workstation troubleshooting to mobile devices support including occasional special projects. Communicate in Professional and customer service oriented attitude.
**Responsibilities**:
- Provides desktop support to end-users in various OS platform
- Track/report support issues through a ticketing system
- Responsible for setup, configuration and delivery of workstations.
- Setup new user accounts in service directory (Active Directory, LDAP)
- Configure and maintain workstation and laptop builds
- Support mobile devices related to office purposes
- Provide support for digital imaging, fax and printing
- Provide remote assistance for users across the globe.
- Maintain hardware and software inventory.
**Qualifications**:
- Bachelors degree in engineering, computer science, computer networking, or related field
- Fresh graduates/ 1-2 year(s) of experience
- Knowledge of Windows, Linux/UNIX knowledge are preferred
- Knowledge of Various Operating Systems and Desktop Management services
- Knowledge of Various desktop management concept and desktop life cycle.
- Experience with desktop imaging software
- Excellent communication, problem solving and customer service skills
- Ability to set priorities and be flexible in a fast-paced environment
- Experience supporting VPN clients
- Willing to work in shifting schedule
Work Location:
Around Soekarno-Hatta Int'l Airport (CGK)
**Experience**:
- IT Helpdesk / EUC Engineer: 1 year (required)
Application Deadline: 12/31/2024
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