Web Hosting Support Executive

4 months ago


Jakarta, Indonesia HFE Internet & DataCenters Full time

Roles & Responsibilities:
To communication & provide technical support to customers through phone, chat, & tickets system

Installation & configuration of web hosting control panels like cPanel, Plesk, DirectAdmin

Installation & Maintenance of Virtual Servers & Masters on XEN, OpenVZ, Parallels Panel.

Configure and manage DNS environment

**Required Skills**:
Graduates with Redhat or Systems Administration experience preferred in web hosting industry

Thorough knowledge of Linux server management.

Outstanding troubleshooting skills.

Be willing to work on 2 years contract & be willing to work in night shifts if required.

Commitment to provide timely and quality support to customers both within and outside the organization

Pay: Rp950,000 - Rp1,250,000 per month

**Experience**:

- total work: 1 year (required)
- Technical support (Hosting): 1 year (required)

**Language**:

- English (required)



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