Web Hosting Support Executive
1 month ago
Roles & Responsibilities:
To communication & provide technical support to customers through phone, chat, & tickets system
Installation & configuration of web hosting control panels like cPanel, Plesk, DirectAdmin
Installation & Maintenance of Virtual Servers & Masters on XEN, OpenVZ, Parallels Panel.
Configure and manage DNS environment
**Required Skills**:
Graduates with Redhat or Systems Administration experience preferred in web hosting industry
Thorough knowledge of Linux server management.
Outstanding troubleshooting skills.
Be willing to work on 2 years contract & be willing to work in night shifts if required.
Commitment to provide timely and quality support to customers both within and outside the organization
Pay: Rp950,000 - Rp1,250,000 per month
**Experience**:
- total work: 1 year (required)
- Technical support (Hosting): 1 year (required)
**Language**:
- English (required)
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