Outbound Team Leader
1 week ago
We are looking for a driven Outbound Team Leader to be part of Fulfillment Warehouse Team at ZALORA Indonesia. Reporting to Outbound Supervisor, based in Bekasi.
**Responsibilities**:
- Supervise and ensure the team follows the standard operating procedure (SOP)
- Plan the daily activities of the team and ensure the assigned tasks of the team are completed on time
- Keep track and take responsibility of team members' performance and KPIs
- Develop, train and motivate employees to achieve the defined goals
- Sustain and upkeep 5S Drive and implement process improvements, perform detailed problem-solving in case of services failures and work closely with other team members on Lean Management
**Requirements**:
Experience in leading a large team of at least 10 people
- Strong analytical, problem-solving and planning skills
- Excellent team player
- Ability to motivate, lead and drive the team to improve and deliver results
- Ability to work in shifts
- Good English communication and written skills
- At least 2 years of working experience in the related field is required for this position.
**The ZALORA Story**
ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.Iwwz6wpQaa
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