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Field Sales Representative

7 months ago

Jakarta, Indonesia Cove Full time

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

**Job Title: Field Sales Representative**

**Job Type: Full time**

**Location: Jakarta, Indonesia**

**Reports To: Sales Manager**

**Role Purpose**: To assist Sales Manager in achieving sales goals by managing sales activities and collaborate with other teams to expand brand presence.

**Responsibilities**:

- Calling existing and potential customers to persuade them to purchase company products and services
- Make lists of potential clients and conduct surveys to identify customers actively seeking a property
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Contact customers via calls or arranged meetings to discover their needs and requirements
- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the property
- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
- Assist clients in selecting the most appropriate service that best meet their specifications and needs
- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
- Collaborate with other Cove staff to ensure clients have a good time
- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
- Conduct price negotiations with customers on behalf of the management to reach a favorable bargain for both parties
- Process and facilitate requests for customized services such as room redecoration, equipment, and switch
- Resolve and quell misunderstandings within a property premises
- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
- Provide weekly sales plan and sales activity report on weekly basis

**Requirements**:

- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- High school degree