Branch Manager
1 day ago
Oversee the daily operations of the travel branch, ensuring smooth booking and customer service.
- Drive sales by promoting and selling travel packages, tours, and related services.
- Build and maintain relationships with clients, handling inquiries, bookings, and complaints.
- Coordinate with travel suppliers (hotels, airlines, transport) to ensure seamless services.
- Assist with marketing efforts to attract new clients and promote tour packages.
- Monitor branch performance, manage finances, and prepare reports for management.
- Ensure compliance with travel industry regulations, safety standards, and customer satisfaction.
**Requirements**:
- Bachelor’s degree (S1) in any field are welcomed.
- Fluently in speaking **English & Mandarin** (written and oral)
- Having experience in the travel and tourism industry is preferred.
- Strong knowledge of tour packages, destinations, and travel services.
- Proven sales, leadership, and customer service skills.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to work flexible hours, including weekends and peak seasons.
- Familiarity with travel booking software and systems.
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