Operation Supplier Relationship Manager and Project Specialist
7 days ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
**Job description (heading) / Description du poste (titre)**
- Supplier Relationship Manager (SRM) are responsible to maintain business relationship and communication with the Third Party (vendor), also inclusing evaluation of vendor performance and expanding business services.
- SRM also responsible in handling new vendor onboarding. Starting from pitching upto onboarding processes, working together with business user on preparing agreement, compliance and security assessment up to onboarding
- As a Project Specialist, become incharged person and SME for Client portal including handling project/enhancement, maintenance and communication needed within client digital tools
**Preferred skills (heading) / Compétences particulières (titre**)
- Knowledge around IT security governance in Sun Life
- Updated with digital trends
**Qualifications (heading) / Compétences (titre)**
- Moderate English speaking and writing
- Negotiation skill
**Responsibilities (heading) / Responsabilités (titre)**
- Perform regular Third Party’s (TP) security due diligence and make sure TP to comply with Regional and Local IT governance
- Working with Legal/Compliance/Risk team and BU to maintain compliance-ness towards regulator
- SME and point of contact in needs of security and project knowledge
- Initiate, build relationship and communication with vendor and perform regular evaluation
- SME for My Sun Life and handling the apps maintenance, enhancement and utilization initiatives
- Working with Finance and compliance regards the FATCA and CRS needs in operations
**Job Category**:
Customer Service / Operations
**Posting End Date**:
27/02/2025
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