Customer Service

4 weeks ago


Badung, Indonesia Little Spoon Farm Full time

We are a family-owned organic farm passionate about sustainable agriculture and providing our community with the freshest, highest-quality produce. We cultivate a diverse range of vegetables, fruits, and herbs while prioritizing biodiversity and environmental stewardship. Located in Pantai Nyanyi Tabanan

**Job Summary**:
We are seeking a highly motivated and experienced Customer Service as below Job Description and Qaulifications
- Delivering information and Informing about the farm’s product offerings from all Little Spoon Channel leads
- Processing orders and transactions, & upselling
- Handle customer inquiries, reviews, & complaints; provide appropriate solutions and alternatives within the time limits
- Update product information & new menu availability on relevant platforms
- Make sure to inform deliveries and keep track of the driver
- Making invoices (B2C) & collecting payment and receivables

**Qualifications**:

- Minimum bachelor degree
- Proven experience (+1 year) in customer service, preferably in the agriculture industry
- Good understanding of organic farming practices and principals
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a team.
- Good communication in Bahasa and English
- Friendly to the clients

**Experience**:

- People Management: 1 year (preferred)
- Customer Service: 1 year (required)

**Language**:

- English (required)


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