English Customer Service
3 months ago
Qualifications:
- Indonesian, not for Expat
- Minimum education Diploma (D3) any major (Completed studies, not currently in the process of studying)
- Minimum GPA 2.75
- Excellent written and verbal communication skills in ENGLISH is Must
- Minimum EFSET Score C1 (will be tested on recruitment process)
- Fresh graduate are welcome
- Flexible for SHIFTING schedule and changes along with in
- Strong problem-solving skills and demonstrated multi-task capabilities.
- Fast learner and independent to work.
- Willing to placement in Jakarta
**Responsibilities**:
- Provide timely support to customers through available communication channels
- Identify and escalate priority issues through proper channels.
- Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- Meet all key performance indicators set by the company and client.
- Work with other team members in identifying better ways in providing better customer support.
**Job Types**: Full-time, Contract
**Education**:
- SMA/SMU/SMK (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
- Mandarin (preferred)
Expected Start Date: 11/11/2024
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