Field Service Engineer

3 months ago


Jakarta, Indonesia Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

A Field Service Engineer in Jakarta, Indonesia is primarily responsible for managing and or executing Trend Micro or Trend Micro subcontracted product deployment projects. The Field Service Engineer will also take ownership of the technical support relationship to drive customer satisfaction by proactively managing technical issues for our customers both onsite and remote during the project duration.

This is a 12-month contract position at client site.

Key Responsibilities:
- On-Site Support: Travel to client locations to install, maintain, and repair equipment, machinery, or systems as required.- Equipment Installation: Set up, configure, and test new equipment installations. Ensure proper calibration and functionality.- Maintenance: Perform routine maintenance, inspections, and preventive measures to ensure equipment operates efficiently and minimizes downtime.- Diagnosis and Repairs: Identify technical issues, troubleshoot problems, and implement solutions to rectify equipment malfunctions. This may involve replacing defective components, adjusting settings, or upgrading software.- Client Interaction: Communicate with clients or customers to understand their needs, explain technical issues, and provide instructions or training when necessary.- Documentation: Maintain accurate records of service calls, repairs, equipment specifications, and maintenance schedules.-
- Quality Control: Ensure the quality of work and compliance with industry standards and safety regulations.- Inventory Management: Manage and maintain an inventory of spare parts, tools, and equipment needed for service calls.- Continuous Learning: Stay updated on product knowledge, technology advancements, and industry trends to provide the most effective support.

Qualifications:
- 3-5 years' experience in delivering highest quality of technical Support and Solution by bringing unique value on to the table for customers.- Technical Skills: Proficiency in troubleshooting, repairing, and maintaining relevant equipment or technology. Knowledge of relevant software, systems, and tools.- Field Experience: Previous experience in a similar field service role is beneficial, but entry-level positions may be available for recent graduates.- Customer Service: Strong communication and interpersonal skills to interact effectively with clients and provide excellent customer service.- Problem-Solving: Analytical and problem-solving abilities to diagnose and resolve technical issues efficiently.- Safety Awareness: Adherence to safety protocols and regulations.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.


  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    5 months ago


    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field service engineer

    2 months ago


    Jakarta, Jakarta, Indonesia Philips Full time

    JOB DESCRIPTION Job Title Field Service Engineer (Bandung)Job Description Job title: Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems.Your role:Install Philips medical/healthcare solutions, according to standards with respect to quality and...

  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia MineSense Full time

    **Be part of something incredible. **Metals are necessary for our world, but mining historically faced issues with waste, sustainability, and inefficiencies. MineSense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture capital and government funds, and...

  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia ABB Full time

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia GE HEALTHCARE Full time

    **Job Description Summary**: The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to,...

  • Field Service Engineer

    2 months ago


    Jakarta, Jakarta, Indonesia Philips Full time

    Job TitleField Service Engineer (Bandung)Job DescriptionJob title:Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Your role: Install Philips medical/healthcare solutions, according to standards with respect to quality and installation...

  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia Thermo Fisher Scientific Full time

    When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...

  • Field Service Engineer

    3 months ago


    Jakarta, Indonesia Thermo Fisher Scientific Full time

    When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...


  • Jakarta, Indonesia PepsiCo Full time

    Overview: The Indonesia IT Field Service Specialist is responsible to support and maintain IT Infrastructure (Computer/Network/Workplace Services) Operations, End User Computing (EUC), and Plant Operations. This role will lead Indonesia IT process compliance practices including managed service vendor performance and improvement action...


  • Jakarta, Indonesia Johnson & Johnson Full time

    **Position Summary**: - Johnson & Johnson Sdn Bhd is recruiting for a (1) Field Service Engineer, located in Jakarta, Indonesia. - Under limited supervision, the Individual is responsible to manage the customer support system in the installation, service, and repair of all VELYS Robot/capital products. Responsible for interaction with customers over the...


  • Jakarta, Indonesia PT Medquest Jaya Global Full time

    Field Service Engineer Staff - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...

  • Commissioning Engineer

    3 months ago


    Jakarta, Indonesia PT. HITACHI SAKTI ENERGY INDONESIA Full time

    **Description** **General information**: **Mission statement**: Responsible for providing field service activities to customers including testing, commissioning, installation supervision of substation components (GIS/AIS, power transformers) and technical advice in identifying and correcting technical problems associated with start-up. Researching,...


  • Jakarta, Indonesia Philips Full time

    **Job Title**: Graduate - Field Service Engineer **In this role, you have the opportunity to**: Be trained in a 24-month program where you will be equipped with the necessary skills to support the technical needs of Philips customers, providing maintenance and installation to Health Tech products & services, maximizing customer satisfaction by seeking...

  • Field Service Engineer

    2 months ago


    Jakarta, Indonesia Philips Full time

    Job TitleField Service Engineer (Bandung)Job DescriptionJob title:Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems.  Your role:Install Philips medical/healthcare solutions, according to standards with respect to quality and installation...


  • Jakarta, Indonesia Thermo Fisher Scientific Full time

    When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...


  • Jakarta, Indonesia SLB Full time

    WL Field Engineer Product & Service Delivery Direct | Wireline PTEs & Engineers Mission The WL Field Engineer is responsible for maintaining safe, efficient, and reliable PSD to Customers. The WL Field Engineer identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery. Responsibilities ...

  • Field Service Engineer

    2 months ago


    Jakarta, Indonesia Marel Full time

    **Grateful to have someone who counts on you? Our Field Service Engineers are** As part of our Nordic Field Service Team you will be a key part of delivering service to customers in Nordics within salmon filleting machines. This is an opportunity to work across mechanical, electrotechnical and controls and you will be working in close cooperation with...

  • Field Engineer

    3 months ago


    Jakarta, Indonesia GE Healthcare Full time

    **Job Description Summary**: The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to,...

  • Field Engineer

    4 months ago


    Jakarta, Indonesia GE Healthcare Full time

    **Job Description Summary**: The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to,...