Travel Agent

3 months ago

Denpasar, Indonesia Worldia Full time

**Who we are**:
Worldia is a B2B2C travel platform for tailor-made trips. We enable any partner to tap into the huge potential of individualised travel by combining a powerful technology, a top-quality product curation and a premium customer service.

We are in hyper growth and we have raised €25M in 2023. Worldia is scaling with a lot of exciting projects: the roll-out of the new version of the platform, a subsidiary in the US and new business partnerships.

We are proud to be certified HAPPY INDEX AT WORK FRANCE & GERMANY and TECH WORK BY CHOOSE MY COMPANY

**Our values**:
AMBITION // Shoot for the moon
PLEASURE // Spend good time all together
INTEGRITY // Be honest and transparent, always

**Missions**:
As a Travel Agent your role will be to:

- Assist Account management with calling campaigns and agency visits
- Take charge of operations management, ensuring smooth and efficient booking processes across the board.
- Assist travel agencies by using the Worldia platform, provide exceptional support to both B2B and B2C clients
- Create exciting and memorable itineraries that captivate our clients, offering unique and enriching travel experiences.
- Be a vital part of Worldia's journey, shaping the future of travel with a dynamic and forward-thinking team.

**Let's talk about you.**:
You have/are:

- Previous experience working with CRM systems, preferably HubSpot, is highly desirable.
- Extensive knowledge of various travel destinations and a passion for exploring new cultures.
- Fluent in English with excellent verbal and written communication skills, speaking additional other languages would be a plus.
- Comfortable and confident in engaging with clients over the phone.
- Strong problem-solving skills and a proactive approach to resolving issues.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.

**Please join your CV in English**

**Worldia has signed the IDEA Pact (Inclusion - Diversity - Equity - Accessibility) and adheres to a fair and non-discriminatory recruitment process.

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