Operations Associate

3 days ago

Semarang, Indonesia lalamove Full time

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin America, and we need your help to get us there

As an operations geek, here we provide you the opportunity to make an impact by formulating and delivering initiatives that will improve the lives of our driver-partners. Your impact won't end there; you'll also collaborate with other stakeholders to activate new driver-partners and increase drivers' productivity by optimizing order routing for specific users.

Think you are up for it?
- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_

**What you will do**:

- Design, develop, and implement driver-partner acquisition processes
- Focus on building up the supply of Motorcycle, MPVs, Van, and Pickup Bak in Semarang and the surrounding
- Hands-on offline driver-partners acquisition & onboarding
- Setup driver's SOP and in-charge of driver-partners quality
- Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles
- Maintain order fulfillment corporation and non-corporation
- Achieve total alignment with local teams when executing new initiatives
- Exceed individual and team targets & KPIs

**What we seek**:

- Bachelor's degree from a reputable university, majoring in Industrial Engineering/ Operations Management/ Logistics Management.
- Experienced in operations background, preferably from a startup company
- Posses relevant knowledge of the Semarang market
- Ability to communicate in local languages is preferable
- Ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Positive, passionate, proactive, self-initiative, and attentive to details
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Able to work under pressure and capable of adapting to any organizational changes
- Experience and familiar with Spreadsheet, Microsoft Excel, and PowerPoint

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