Car Insurance Telesales

6 days ago


Jakarta, Indonesia Cermati.com Full time

Company Description

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia

**Job Description**:

- Manage day to day operation on the call center and logistics
- Hire, train, and monitor telesales agents
- Implement procedures to improve overall operations and meet SLA’s and sales target
- Managing and optimizing call center
- Analyze key operations metrics to determine KPI and SLA for telesales agents

**Qualifications**:

- Male / Female
- Age maximum 39 years
- Have minimum 2 year experience as Supervisor Telesales Car Insurance
- Minimum Diploma
- Highly motivated & Discipline
- Ready to work under pressure
- Have a good communication skill
- Responsive and initiative
- Good teamwork
- Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
- Working knowledge of managing telesales team using CRM & Telesales system


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