Health Insurance Telemarketing Assistant Manager
4 days ago
**Job Description**:
- Manage overall operation on the call center and logistics
- Strategically hire, train, and manage Operation teams
- Implement and refine process and procedures to improve overall operations and meet SLA’s
- Partner with product team to determine how technology help to streamline day to day operation.
- Previous experience managing and optimizing call center and logistics is highly proffered.
- Analyze key operations metrics to determine KPI and SLA for operation team.
**Qualifications**:
- 5+ years of Telesales Experience in Health Insurance
- Experience hiring and developing a telesales and logistic team.
- Experience coordinating projects & campaigns across teams.
- Ability to multitask and execute in a fast-paced, team-oriented environment
- Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
- Strong problem solving skills and ability identify root causes
- Working knowledge of medium-large operations in bank or insurance call center
- Bonus Points: Experience in managing large scale operation teams either in bank or insurance call center
-
Accident & Health Underwriter
1 week ago
Jakarta, Indonesia Zurich Insurance Full timeJob Summary- This position will manage, monitor and analyze risk profile data related to COB which is handled as needed to assist the underwriting process- Job Qualifications- Bachelor's Degree and 3 or more years of experience in the Claims or Underwriting area- Job Accountabilities - Key Accountabilities- Manage, monitor and analyze risk profile data...
-
Head of Underwriting Health and Medical
3 days ago
Jakarta, Indonesia Sunday Insurance Full timePT Sunday Insurance Indonesia has over 20 years of insurance presence in Indonesia. Our business started back in 1988 as a local general insurer known as PT Asuransi Hastin Utama before changing its name to PT Asuransi Aegis Indonesia in 2001. The company was then acquired by KSK Group Berhad (then known as Kurnia Asia Berhad) in 2007 and was renamed to PT...
-
Claims Assistant Manager
2 weeks ago
Jakarta, Indonesia FWD Insurance Full timePT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...
-
Health Insurance Placement
1 week ago
Jakarta, Indonesia FUSE Full timeWe are currently building the #1 Insurtech in Southeast Asia that helps people to reach insurance in the most efficient way. Therefore we need talent with great potential like you to join this growing organization, learning the right skills and also building great teams to reach our goals. **Responsibilities** - Liaising and build great relationship with...
-
Health Insurance Telemarketing
3 weeks ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Health Insurance Claim Head
4 weeks ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Project Manager
5 days ago
Jakarta, Indonesia FWD Insurance Full timeAbout FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...
-
Policy Benefit
1 week ago
Jakarta, Indonesia FWD Insurance Full timePT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...
-
Medical Insurance Doctor
2 weeks ago
Jakarta, Indonesia April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and America, we look after our members wherever they are to make sure they access proper care. We are part of...
-
Telemarketing Financial
3 weeks ago
Jakarta, Indonesia PT. Sigma Solusi Servis 3S Full timeTelemarketing Position, Placement Jakarta. General Responsibilities: 1. Explain & deliver our product through phone calls/chat to potential customers 2. Deliver the benefits to potential customers 3. Use WhatsApp to approach, follow up & give extra assistance to potential customers 4. Assist potential customer 5. Maintain and achieve the sales target...
-
Medical Excellence Analyst
7 days ago
Jakarta, Indonesia Zurich Insurance Full timeJob Summary- Medical excellence: assisting the head of department/division in reviewing the developments in the medical services industry, including medical and pharmaceutical technology developments, regarding the suitability of the coverage available in the policy/TC - Job Qualifications- Understand health insurance policy contracts - Have good personal...
-
IT Demand Manager
19 hours ago
Jakarta, Indonesia FWD Insurance Full timeAbout FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...
-
Health Insurance Account Manager
2 weeks ago
Jakarta, Indonesia Cermati.com Full timeCompany Description Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same...
-
Insurance Product Development Manager
5 days ago
Jakarta, Indonesia OONA Insurance Indonesia Full time**As a Product Development Manager, you will handle**: Analyze the current product, execute product feasibility assessment and product specifications based on the market Lead product development process from idea generation, approval, and product launch Oversee all functions that related to creation of new products, ensuring that the products are...
-
Telemarketing
3 weeks ago
Jakarta, Indonesia Sigma Solusi Servis Full timeGeneral Responsibilities: 1. Explain & deliver our product through phone calls/chat to potential customers 2. Deliver the benefits of trading at MIFX to potential customers 3. Use WhatsApp to approach, follow up & give extra assistance to potential customers whom interested on Trading with MIFX's Demo-Account 4. Assist potential customer until closing...
-
HR Compensation
6 days ago
Jakarta, Indonesia FWD Insurance Full timeAbout FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...
-
Brand Strategy Sr. Manager
2 days ago
Jakarta, Indonesia FWD Insurance Full timeAbout FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...
-
Outbound Staff
1 week ago
Jakarta, Indonesia Sunday Insurance Full time**_Outbound Staff_** **_ As an Outbound Staff_** each day, you'll be...** - Be responsible for the Outbound Call Centre team which supports distribution partners in converting prospects leads into closed sales primarily in health and motor insurance. Such support can include but is not limited to responding to product and / or shopping inquiries by...
-
Assistant Manager IT Business Anayst
2 days ago
Jakarta, Indonesia FWD Insurance Full timePT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...
-
Senior Partnership Manager
1 week ago
Jakarta, Indonesia Sunday Insurance Full time**_Senior Partnership Manager_** Sunday is a fully-integrated sales and services Insurtech headquartered in Thailand and Indonesia that uses artificial intelligence and digital platforms to offer personalized insurance products and services that suit all types of individual and business risks. Here to reinvent the entire insurance value chain, the company...