Staff Client Success Specialist

2 weeks ago


Bandung, Indonesia PT NAN DARMA KANIGARA ( Poolapack ) Full time

**Pendidikan**
- **Minimal Sarjana**: Gelar sarjana di bidang **Manajemen, Pemasaran, Komunikasi, atau Bidang Teknik** peluang bagi lulusan di bidang lain yang memiliki pengalaman relevan.
- **Pendidikan tambahan**: Sertifikasi di bidang **manajemen proyek**, **layanan pelanggan**, atau **pengalaman di industri terkait** dapat menjadi nilai tambah.

**Pengalaman Kerja**
- **Pengalaman di bidang layanan pelanggan atau customer success**: Biasanya, pengalaman kerja mínimal **1-3 tahun** dalam peran layanan pelanggan, account management, atau customer success sangat dihargai. Pengalaman dalam **teknologi** atau **industri SaaS (Software as a Service)** juga sering kali dicari.
- **Pemahaman industri**: Memiliki pengalaman atau pemahaman tentang **produk atau layanan perusahaan** yang relevan dengan posisi ini (misalnya, SaaS, e-commerce, produk teknologi, dll).
- **Pemahaman tentang produk atau layanan**: Client Success Specialist harus memahami **produk atau layanan yang ditawarkan** dengan sangat baik, sehingga mereka dapat memberikan panduan yang efektif kepada klien dalam penggunaannya.
- **Keterampilan dalam penggunaan perangkat lunak CRM**: Pengalaman dengan **tools CRM** seperti **Salesforce**, **HubSpot**, atau **Zendesk** sangat penting untuk melacak interaksi dengan klien, mengelola akun, dan memastikan kualitas layanan.
- **Kemampuan analitik**: Menggunakan **data dan analitik** untuk mengevaluasi kepuasan klien, menganalisis masalah yang muncul, serta menyarankan solusi atau peningkatan produk.

**Kemampuan Komunikasi**
- **Keterampilan komunikasi verbal dan tulisan yang sangat baik**:

- **Kemampuan negosiasi dan persuasi**:

- **Empati dan kemampuan mendengarkan**:

- **Bisa bekerjasama dengan Tim**:

- **Kemampuan untuk mempelajari dan beradaptasi dengan teknologi baru**:
Jenis Pekerjaan: Penuh Waktu, Kontrak


  • Staff Akunting

    3 weeks ago


    Bandung, Indonesia Jaya Specialist Dental Centre Full time

    Staff Akunting - Pendidikan S1 ekonomi/bidang akuntasi. - Pria/Wanita usia max 30 Tahun. - Berpengalaman dibidangnya diutamakan. - Menguasai software program akuntasi. - Mengetahui perpajakan perusahaan. - Diutamakan sudah Breve AG "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses...


  • Bandung, West Java, Indonesia PT Kartika Bina Medikatama Full time

    Job Title">Doctor Clinic Specialist">Description">We are seeking an experienced Doctor Clinic Specialist to join our team of dedicated healthcare professionals. As a Doctor Clinic Specialist, you will be responsible for delivering emergency, outpatient, and observation services to our clients.">You will also have the opportunity to run health promotion...


  • Bandung, Indonesia PAC Consultant Bandung Full time

    Recruitment Specialist - Bandung - Wanita - Minimal Jurusan D3/S1 semua jurusan - Usia maksimal 35 tahun - Berpengalaman di bidang recruitment specialist atau marketing staff mínimal 1 tahun - Menyukai bekerja dengan target - Domisili Bandung - Penempatan Hybrid - Salary Based on Interview


  • Bandung, Indonesia PT Ever Vista Partners Full time

    Position Overview: Are you a digital marketing enthusiast with a flair for strategy and execution? Evervista Partners is seeking a talented Digital Marketing Specialist to join our innovative team. As a Digital Marketing Specialist, you will play a vital role in developing and implementing our digital marketing campaigns, driving online growth, and enhancing...


  • Bandung, Indonesia No Risk Designs Full time

    **Intake Specialist** **Company**: No Risk Designs **Location**: Remote (USA-based, EST hours) **Type**: Full-Time No Risk Designs is seeking a detail-oriented and compassionate Intake Specialist to be the first point of contact for potential clients. As an Intake Specialist, you’ll handle incoming calls, assess client needs, and ensure a seamless...


  • Bandung, Indonesia PT Ever Vista Partners Full time

    Position Overview: Are you a dynamic and results-driven professional with a talent for business development and sales? Evervista Partners is seeking a dedicated Business Development Specialist to join our Sales team. As a Business Development Specialist or Sales Closer, you will play a pivotal role in identifying new opportunities, nurturing client...

  • Staff Advertising

    4 weeks ago


    Bandung, Indonesia Calysta Skin Care Full time

    **Role Description** This is a full-time on-site role as an Advertising Specialist at Calysta Skin Clinic in Bandung. The Advertising Specialist will be responsible for executing marketing campaigns, analyzing data, and implementing effective communication tactics on a day-to-day basis. **Qualifications** 1. Communication and Marketing skills 2. Analytical...

  • SEO Specialist

    3 weeks ago


    Bandung, Indonesia Concierge Elite Full time

    **Concierge Elite has been a source of providing talented receptionists for medical clinics all over the U.S and Canada. We thrive on helping our clients and their customer's schedule appointments and any tasks that come our way! We offer stability and growth while encouraging a work-life balance and you can work from home 100% of the time. No office to...


  • Bandung, West Java, Indonesia PT Kartika Bina Medikatama Full time

    About the Company">PT Kartika Bina Medikatama is a medical service provider located in Indonesia. We are committed to delivering high-quality healthcare services to our clients, and we strive to create a supportive and collaborative work environment for our employees.">Job Description">We are seeking an experienced Doctor Clinic Specialist to join our team....


  • Bandung, West Java, Indonesia PT Kartika Bina Medikatama Full time

    About Us">At PT Kartika Bina Medikatama, we are committed to providing exceptional healthcare services to our clients. Our team of dedicated healthcare professionals works tirelessly to deliver high-quality care and support to individuals and communities across Indonesia.">Job Summary">We are seeking an experienced Doctor Clinic Specialist to join our team....


  • Bandung, West Java, Indonesia PT Magada Tirta Amerta Full time

    We are excited to offer the opportunity to become an integral part of our team as a Customer Acquisition Specialist.As a key member of our team, you will play a crucial role in identifying and actively escalating issues to meet the agreed-upon SLA to support Merchant Acquisition team.You will also collaborate with other departments to ensure seamless...


  • Bandung, Indonesia EF EFEKTA English for Adults Full time

    EF EFEKTA English for Adults EF - EXCELLENCE IN ENGLISH TRAINING EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified...


  • Bandung, Indonesia Torch.id Full time

    Job Overview: We are looking for a Brand Partnership Specialist to join our growing team! As a Brand Partnership Specialist, you will play a crucial role in building and managing relationships with influential individuals who have a significant following in the fashion and lifestyle space. Job Role: - Identify key opinion leaders, influencers, communities,...


  • Bandung, West Java, Indonesia TSP The Software Practice Full time

    TSP The Software Practice is seeking a skilled Cloud Architecture Specialist to design and implement robust, secure, and future-proof software applications. As a key member of our team, you will work closely with clients and internal stakeholders to drive project forward and ensure smooth delivery.Key Responsibilities:Collaborate with client stakeholders and...


  • Bandung, Indonesia Calysta Skin Care Full time

    Responsibilities: - Promote our products and services during events - Coordinate the design of promotional material and distribute in online and offline channels - Advertise and presenting our company and products/services on various media - Produce marketing copy for our website - Craft and send regular newsletters with company updates - Track ROI for...

  • Adm Support

    4 weeks ago


    Bandung, Indonesia PT NAN DARMA KANIGARA Full time

    **Pendidikan** - Minimal lulusan SMA/SMK atau sederajat. - Pendidikan D3/S1 di bidang administrasi atau logistik akan menjadi nilai tambah. **Pengalaman Kerja** - Pengalaman mínimal 1 tahun di bidang administrasi, pengemasan, atau logistik. - Pengalaman di posisi serupa di industri yang relevan (misalnya e-commerce, manufaktur, distribusi) lebih...


  • Bandung, West Java, Indonesia PT Kartika Bina Medikatama Full time

    Company Overview">PT Kartika Bina Medikatama is a medical service provider located in Indonesia, dedicated to delivering high-quality healthcare services to its clients. With a strong commitment to excellence and patient satisfaction, the company strives to provide comprehensive medical solutions that cater to individual needs.">Job Description">We are...

  • Product Specialist

    3 weeks ago


    Bandung, Indonesia l'Oréal Full time

    Would you enjoy building relationships with health professionals especially dermatologist? Then joining L'Oreal Dermatological Beauty Division might be the opportunity that you've been looking for! Now we are looking for a passionate Product Specialist who is willing to go beyond whilst maintaining high integrity in defining the offline strategy with...


  • Bandung, West Java, Indonesia Pengiklan Anonim Full time

    Job SummaryPengiklan Anonim seeks a seasoned IT professional to lead our IT operations and drive digital innovation. The successful candidate will have extensive experience in IT management, project leadership, and team supervision.Key ResponsibilitiesIT Infrastructure Management: Oversee IT systems and infrastructure management, ensuring efficiency and...

  • Event Specialist

    2 weeks ago


    Bandung, Indonesia PT Subur Anugerah Sentosa (Kintakun) Full time

    Vendor management : Collaborate with vendor about location, permit or any other term and condition - Logistics Management : Manage event logistics including inventory, delivery and reception of goods at the event venue efficiently - Stock management : Stock monitoring including in & out stock, reporting slow moving and auditing stock - Strategic planning :...