Enterpriser Relations
3 weeks ago
This role builds strong relationships with enterprisers at a skincare clinic, providing them with essential tools, support, and resources. Responsibilities include fostering community engagement, increasing loyalty, and empowering enterprisers through education and support. Additionally, this role manages event organization and communication to enhance the enterpriser experience.
**Key Responsibilities**:
**Enterpriser Support & Empowerment**:
- Develop "train the trainer" programs and provide resources like free merchandise, product testers, and event support.
- Serve as the primary contact for enterpriser inquiries and support.
- Track performance, offer feedback, and provide resources to help enterprisers achieve their goals.
**Community Building & Engagement**:
- Organize networking events, webinars, and manage a WhatsApp community platform.
- Promote collaboration through recognition programs, success stories, and spotlights.
- Foster a positive and engaging community environment.
**Communication & Relationship Management**:
- Build strong relationships with enterprisers, communicate updates on products, promotions, and company news.
- Collaborate with marketing teams to provide updated materials and gather feedback for program improvement.
**Event & Promotion Support**:
- Support enterprisers in event planning by providing marketing resources and product samples.
- Organize regional events to inspire enterprisers and enhance sales efforts.
**Performance Tracking & Reporting**:
- Monitor and report on metrics such as engagement, community growth, and sales.
- Use data-driven insights to refine support programs and community initiatives.
**Job Requirements**:
- **Education**: Bachelor's in Business, Marketing, Communications, or a related field.
- **Experience**: 3+ years in community management, sales support, or customer relationship management, preferably in direct selling or the beauty industry.
- **Skills**: Strong relationship-building, communication, and event management skills. Data-driven approach to tracking and reporting.
- **Attributes**: Community-oriented, proactive, adaptable, detail-oriented with strong problem-solving skills.
Jenis Pekerjaan: Penuh Waktu
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