Head of Sales

One of Bali’s premium, ethical, organic, and handcrafted brands dedicated to sustainable agriculture and the highest standards of organic farming is searching for a Head of Sales to join their team immediately.

**Requirements**:

- Fluent in English.
- Minimum ten years in senior sales leadership roles, with a strong focus on building and structuring sales teams.
- Extensive experience in consignment, wholesale, or premium FMCG sectors.
- Deep understanding of consignment and wholesale channels, including the ability to establish partnerships with high-profile retail chains.
- Advanced proficiency in CRM tools and sales analytics, with a data-driven approach to strategy and decision-making.
- Proven ability to design, implement, and manage SOPs, sales processes, and enablement tools from the ground up.
- Visionary and strategic thinker with an entrepreneurial mindset.
- Adept at setting up and scaling sales functions independently.
- Results-oriented, capable of effectively balancing high-level strategy with hands-on execution.
- High level of integrity, aligning with ethical and premium brand values.
- Inspirational leader who fosters a mission-driven team culture.
- Strong negotiation and relationship management skills to secure and grow strategic partnerships.
- Excellent communication and presentation abilities to represent the brand with external partners and stakeholders.
- Proven track record of achieving and exceeding sales targets within competitive markets.

**Responsibilities**:

- Develop and lead the execution of a sales strategy focusing on short
- and long-term growth, targeting consignment, wholesale, boutique stores, high-end pharmacies, and large retail partnerships.
- Analyse market conditions and consumer trends to identify new opportunities, leveraging data and insights to adjust and refine the strategy.
- Establish a differentiated positioning within the premium wellness market, collaborating with marketing to ensure a cohesive brand message.
- Define the optimal team structure, recruiting regional sales managers and support staff, initially in Bali and Jakarta, and eventually in other high-potential regions.
- Design role-specific expectations, KPIs, and incentives aligned with goals, creating a growth-oriented team culture.
- Build and document every SOP essential for a smooth sales operation.
- Standardise processes for acquiring and managing accounts, including client onboarding, order tracking, and relationship nurturing.
- Define the criteria for identifying and qualifying leads, establishing a consistent approach to prospecting and outreach.
- Create a clear roadmap for the entire sales cycle, from lead nurturing to closing, ensuring each team member follows consistent steps.
- Develop a pricing model and discount structure for consignment and wholesale, with criteria for volume-based pricing adjustments.
- Standardise weekly, monthly, and quarterly reporting formats, including KPIs, forecasting methods, and performance dashboards.
- Select, implement, and manage a CRM system that tracks leads, sales activities, performance metrics, and client interactions.
- Train the sales team on CRM usage, ensuring consistent documentation of interactions, opportunities, and follow-ups.
- Define KPIs that align with objectives, such as conversion rates, average deal size, sales cycle length, customer retention, and regional growth targets.
- Implement performance tracking methods and dashboards, making it easy to analyse sales data and identify trends, challenges, and areas for improvement.
- Conduct quarterly and annual sales reviews, using data insights to make informed adjustments to strategies and goals.
- Personally manage high-profile accounts, including national drugstores, luxury retailers, and major consignment accounts, building strong relationships to ensure retention and growth.
- Develop a strategic partnership model to secure exclusive retail and consignment agreements with selected partners, positioning the brand as their premium wellness brand of choice.
- Establish a client feedback loop, gathering insights directly from accounts to refine products, address issues, and strengthen relationships.
- Identify and implement sales tools that enhance productivity and effectiveness, such as proposal management software, analytics platforms, and mobile-friendly solutions for field reps.
- Create a repository of sales resources, including pitch decks, product information, objection-handling guides, and competitor insights.
- Develop ongoing training sessions focused on new sales techniques, industry trends, and updated product knowledge to keep the team motivated and knowledgeable.
- Work closely with the marketing team to develop aligned campaigns, shared goals, and joint KPIs that maximise sales impact.
- Provide regular feedback to the product team on customer preferences, market gaps, and product performance, helping to shape product development.
- Collaborate on targeted promo