Front Office Supervisor

8 months ago

Tangerang, Indonesia Hilton Full time

Front Office Supervisor

A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.

**What will I be doing?**

As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise the efficient operations of reception including check in/out procedures
- Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
- Demonstrate a high level of customer service at all times
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow and adhere to company brand standards
- Assist other departments wherever necessary and maintain good working relationships with Team Members
- Work with your Manager to identify a specific project to complete during your internship placement

**What are we looking for?**

Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Desire to progress within the Hospitality industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous supervisory experience
- Previous experience in the hotel industry

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Front Office Supervisor

    8 months ago

    Tangerang, Indonesia Hilton Full time

    A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and...

  • Front Office Manager

    2 months ago

    Tangerang, Indonesia Pakons Prime Hotels Tangerang Full time

    Front Office Manager - Max 35 years old - At least 2 (two) years experience in the same field in the 4/5 stars hotel - Target oriented, strong customer base in all hotel segmentations - Excellent problem solving skills - Great in leadership, hospitality attitude, team player, attention to detail, multiple tasks in one time - Good personality, positive...

  • Front Office Manager

    6 months ago

    Tangerang, Indonesia Hilton Full time

    Front Office Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Trainee - Front Office Department

    1 month ago

    Tangerang, Indonesia Mercure Tangerang Centre Full time

    Trainee - Front Office Department Why Work For Accor - Develop your talent through Accors learning programs - Opportunity to grow within your property and across the world! - Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities - Monthly Pocket...

  • Front Office Manager

    6 months ago

    Tangerang, Indonesia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Supervisor-front Office

    2 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 24177337 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Asst. Front Office Manager

    6 months ago

    Tangerang, Indonesia JHL Solitaire Serpong Tangerang Full time

    Asst. Front Office Manager - Minimum 1-2 years experience in a similar position in a 4/5 star Hotel - Excellent communication & interpersonal skil - Have strong leadership skills - Established assessment and decision-making skills, influential people, time management - Fluent in English "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...

  • Supervisor-front Office

    2 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24212679 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES...

  • Front Office Supervisor

    6 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24096201 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

  • Front Office Supervisor

    2 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24212679 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest...

  • Supervisor-front Office

    2 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 24177337 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all...

  • Front Office Supervisor

    7 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Job Number** 23199716 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl. Tol Prof. Sedyatmo No.KM 02, Pajang, Kec. Benda, Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Supervisor Klinik

    7 months ago

    Tangerang, Indonesia Calysta Skin Care Full time

    **Role Description** This is a full-time on-site role for a Clinic Supervisor at PT. Calysta Prima Estetik I Calysta Skin Clinic located in Tangerang. The Clinic Supervisor will be responsible for supervising the day-to-day operations of the clinic, ensuring excellent customer service, overseeing medical records management, and executing healthcare...

  • Daily Worker

    7 months ago

    Tangerang, Indonesia Aryaduta Lippo Village Full time

    Daily Worker (Front Office, Food & Beverage Service) - Graduated from Diploma/College/University or vocational school which majoring in Hospitality or Tourism or any major related - Fluent in English written and verbal is a plus - Customer service and organizational skills - Physically fit "Waspada terhadap Modus Penipuan pada saat proses interview....

  • Supervisor-front Office

    2 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24212679 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott...

  • Supervisor-front Office

    2 weeks ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24212679 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia, 15126 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Traiter toutes les...

  • Supervisor-front Office

    2 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Номер вакансии** 24177337 **Категория работы** Rooms & Guest Services Operations **Рез.** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное...

  • Supervisor-front Office

    2 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24177337 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jalan Prof Dr Ir Sedyatmo KM 02, Kota Tangerang, Banten, Indonesia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste**...

  • Supervisor-front Office

    7 months ago

    Tangerang, Indonesia Marriott International, Inc Full time

    **رقم الوظيفة** 23199716 **التصنيفات** Rooms & Guest Services Operations **الموقع** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl. Tol Prof. Sedyatmo No.KM 02, Pajang, Kec. Benda, Kota Tangerang, Banten, Indonesia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في...

  • Front Desk Agent

    2 months ago

    Tangerang, Indonesia Jakarta Airport Hotel Full time

    Greet and welcome guests in a polite and welcoming manner - Responsible for check-in and check-out processes - Monitor office supplies in the Front Office - Manage online and phone reservations - Facilitates correspondence with guests - Other responsibilities that may be delegated according to operational needs **Qualifications**: - Minimum of SMA/SMK...