Fulfillment Operations Assistant

6 hours ago


Jakarta, Indonesia Kanmo Group Full time

Ensures orders from Webstores or Marketplaces are processed in accordance with the company’s customer delivery standards

Monitor completion of daily, weekly shipments and maintain monthly shipping manifests

Ensure all merchandise is allocated to the correct customer order

Help to oversee buffer, allocations failure and out of stock products

Track and manage damages for warehouse deliveries

Track and manage mis-ships and shipping issues with warehouses

Coordinate pickup of product with couriers

Able to control physical inventories to ensure correct inventory balances in Webstores or Marketplaces and Warehouse

Able to ensure applicable packaging for the best specifications and packaging requirements

Assist refund and exchange process

Oversees product page creation in Webstores or Marketplaces, description, and representation in the online stores.
Diploma or Bachelor degree holder any field

Detail-oriented with strong emphasis on accuracy and consistency team member who will work directly with other e-commerce team members to execute online orders effectively and efficiently

Strong communication and interpersonal skills

Good communication with superior and other staff members for best practices

Willing to work on public holidays or weekend for any big events



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