IT Problem Management and Ptg Champion
3 months ago
**Position Responsibilities**:
- Ensure incident and service request ticket have been completed properly.
- Analyze, identify recurring incident
- Provide up-to-date incident and service request report or dashboard
- Create and maintain problem management dashboard and hold problem management committee meeting
- Escalating complex or unresolve issues to manager, higher-level support or specialized teams
- Proactive communicate, update and respond to manager, stakeholder, agency and banca sales, courage to speak up during P1/P2 bridge call or meeting
- Provide formal or informal communication to user clearly by using non-technical or common term that can be easy understood by user
**Required Qualifications**:
- 3 Years of Project Manager
- 2 years of experience with Power BI
- Familiar and mastering with Excel
- Proficient and active communication in English
**Preferred Qualifications**:
- Familiar and has experience with Power BI
- Familiar with data analytic
- Active communication in English
**_When you join our team: _**
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
**About Manulife and John Hancock**
**Manulife is an Equal Opportunity Employer**
**Working Arrangement**
Hybrid
-
Problem Manager
4 days ago
Jakarta, Indonesia Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 60 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer,...
-
Bu Ci Champion
7 months ago
Jakarta, Indonesia PT Phoenix Resources International Full timeBU CI Champion - Diploma's or Bachelor's or Master's Degree in related field experienced. - Minimum 10 years of professional experience in Production Process, maintanances or equivalent. - Good Understanding SAP. Ms. Office, Planning Maintenance for Pulp Production machine & manpower, and Material Management. - Ensure that all production plans are achieved...
-
Technical Service Experts
2 days ago
Jakarta, Indonesia Schlumberger Full time**Technical Service Experts (Domain Champion - Production Chemistry)**: Jakarta - Indonesia **Job Title**: Technical Service Experts (Domain Champion - Production Chemistry) **Location**: Cikarang **Responsibilities**: Capable to perform the technical services scope for Production Chemistry, such as: - Perform Technical System Analysis for production...
-
Problem Management Anaylst
2 weeks ago
Jakarta, Indonesia PT Bank Mandiri (Persero) Tbk. Full timeWe are looking for Problem Management Analyst As a Problem Management Analyst, you will be responsible for research the root causes of incidents, make temporary solutions (workarounds) available, and develop final solutions for known errors. Coordinate and work with other related production support team **General Qualifications**: Strong sense of...
-
Market Development Champion- Corn
1 month ago
Jakarta, Indonesia Bayer Full time**MD Champion Corn** Purpose: **Country Market Development Champion.** Accountable for country related products Technical positioning and value proposition development and finalization, based on each squad needs and Bayer pipelines to design, intergrade, summarize and fine tune the local recommendation. **Country Technical Training specialist to lead the...
-
PMO - Project Manager
3 months ago
Jakarta, Indonesia IT Group Indonesia Full timeMaintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensuring that systems, procedures, and methodologies are in...
-
Sales - Account Manager
3 months ago
Jakarta, Indonesia IT Group Indonesia Full timeCreate new opportunity of products and services from new and or existing Customers - Provide price quotations / estimate and insure that the price is right and meet with client requirement - Must be able to build and maintain strong professional account relationship and customers satisfaction - Identify and win new customers through effective new business...
-
Data & IT Management - Engineer
3 months ago
Jakarta, Indonesia IT Group Indonesia Full timeProvide database support services at all times to ensure continuous system availability. - Assist in design, development and implementation of database systems. - Performs database upgrades and migrations to support IT projects. - Optimize database systems for performance and operational efficiency. - Perform data back -up and archival on a regular basis. -...
-
HR Consulting Manager
7 months ago
Jakarta, Indonesia Mercer Full timeTo strengthen our growing business in Jakarta, we are looking for talent to join our Career business, as a **HR Consulting Manager** **Our Culture**: Entrepreneurial, Data-hungry, Curious, Energetic and Ambitious **Skills we really care about**:Problem-Solving, Creative Thinking, Collaboration, Adaptability **What can you expect ?** - Lead sales and...
-
HR Consulting Manager
7 months ago
Jakarta, Indonesia Mercer Full timeJob Description For Posting To strengthen our growing business in Jakarta, we are looking for talent to join our Career business, as a **HR Consulting Manager** **Our Culture**: Entrepreneurial, Data-hungry, Curious, Energetic and Ambitious **Skills we really care about**:Problem-Solving, Creative Thinking, Collaboration, Adaptability **What can you...
-
Data & IT Management - Senior Engineer
3 months ago
Jakarta, Indonesia IT Group Indonesia Full timeProvide database support services at all times to ensure continuous system availability. - Assist in design, development and implementation of database systems. - Performs database upgrades and migrations to support IT projects. - Optimize database systems for performance and operational efficiency. - Perform data back -up and archival on a regular basis. -...
-
Sales Account Manager
3 months ago
Jakarta, Indonesia Agrius IT Full time**Job Description"** **Key Responsibilities**: - Proactively source new sales opportunities - Communicate and demonstrate the value of our IT products - Build and maintain strong customer relationships - Stay informed about industry trends and competitors - Utilize virtual meetings and online demos to engage prospects - Manage and prioritize sales...
-
Project Management Officer
7 months ago
Jakarta, Indonesia Ivosights Full timeIvosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more...
-
Senior Client Relationship Manager
7 months ago
Jakarta, Indonesia LRI Invest Full timeDescription The Senior Client Relationship Manager will act as the new and existing client point of contact for all queries and coordinate internal stakeholders to resolve queries with the highest level of client satisfaction. Actively managing client relationships with the client relationship team, achieving revenue targets and drive business P&L. Job...
-
Talent Development Specialist
1 week ago
Jakarta, Indonesia SMART Agribusiness and Food Full timeEnsure the execution of talent management practices in businesses & functions align with Talent Management Policy & Governance, collaborate with HRBP & key stakeholder in talent management process (talent identification and validation, succession planning, career discussion, development intervention). - Manage Top 100 talent group portfolio (especially for...
-
National Sales Manager
7 months ago
Jakarta, Indonesia The Aicila Group Full timeAs the National Sales Manager, this role will play a vital position in driving the sales and marketing efforts within the poultry meat business. You will oversee a dedicated team, including a Carcass Manager, Assistant Managers, Sales Representatives, and Administrative staff. Reporting directly to the Marketing Director and will collaborate with various...
-
Manager, Customer Service
6 months ago
Jakarta, Indonesia Brenntag Full time**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...
-
HR Executive Manager
8 months ago
Jakarta, Indonesia Kanmo Group Full time**Key Responsibilities**: - Lead and oversee three critical functions: HRBP, Talent & Training, Talent Acquisition, and Employer Branding. - Drive recruitment initiatives and facilitate comprehensive orientation and training programs to empower employees for their roles. - Craft and deliver high-impact briefings to the Board of Directors, providing...
-
Digital Product Manager
3 months ago
Jakarta, Indonesia AMODA Full time**Get to Know Us** **Responsibilities**: - **Market Experimentation** Reach out to different potential clients and find out about their pain points to see where our product stands. - **Market Awareness** Conduct market research and competitive analysis to identify trends, opportunities, and potential threats, ensuring our product remains competitive. -...
-
Accounting Jr Manager
7 months ago
Jakarta, Indonesia L'Oreal Full time**About the job**: This role is a key member of the accounting team, responsible for overseeing day-to-day accounting operations and ensuring the accuracy and timeliness of financial reporting. This role requires a strong understanding of accounting principles, excellent analytical and problem-solving skills, and the ability to work independently and as part...