Ai Support Intern
2 weeks ago
**WIZ.AI**'s suite of generative AI-powered omnichannel customer engagement solutions is trusted by 260+ global clients to enhance customer experience, improve customer outreach, foster human-AI collaboration, increase business results, and attain higher cost savings. WIZ.AI's solutions automate ten million interactions every hour, helping businesses connect with their customers at the_**right time**_with the_ **right message **_through the _**right channel**_. Through its distinct product suite, WIZ.AI offers global reach while facilitating local expertise to its clients.
**Key Responsibilities**:
**1.Script & CRM Development**
- Perform minor development tasks on script and CRM logic flow.
- Configure software, cross-test, and train.
- Collect intents and clean up data.
**2.Call Monitoring & Issue Fixing**
- Set up and track internal call tasks.
- Conduct and monitor calls, ensuring quality and logic.
- Fix issues found during call logging.
- Ensure outbound call tasks run smoothly.
**3.NLU Corpus Development**
- Collect user responses for project scenarios.
**4.ASR Corpus Development**
- Gather various pronunciations and speaking styles.
**5.Data Annotation**
- Annotate data accurately.
**6.Sound Editing**
- Edit, splice, and upload sound files.
**7.Other Tasks**
- Perform additional operational tasks as needed.
**Requirements**:
- Final year students & fresh graduates are very welcome to apply
- Excellent in **English** and good communication in **Mandarin **is a must.
- Passing our logic test is a must.
- Detail oriented, fast leaner, and flexible.
- Willing to **work from office in South Jakarta.**
**Job Type**: Internship
Contract length: 6 months
Application Deadline: 09/07/2024
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