Growth Analyst

5 days ago


Jakarta, Indonesia GO-JEK Full time

**About the Role**

As a Growth Analyst on the Financial Services Platform, you will be responsible to utilise our voluminous data to improve acquisition, activation, retention, and loyalty for our Financial Services products. You will be driving the analytics projects of the Growth team across different products, ultimately enabling the Financial Services team to make data-driven decisions. You will have ample opportunity to flex your analytics and project management skills, getting us even closer to the financial inclusion of all Indonesian. You will be based in the Jakarta office.

**What You Will Do**:

- Analyse our complex and ever-growing data, present insights, and propose strategic options to senior management to drive business decisions
- Maintain rigor in analytical excellence in terms of data analytics, A/B test design, and appropriate statistical tests across the products
- Liaise with other analytical chapters within the Financial Services Platform as well as across Gojek such as Data Science, Data Engineering, Data Governance, Risk Analytics, etc, to ensure that initiatives are aligned and data integrity standards are adhered to
- Discover growth opportunities in the product from funnel conversion rates and user experience by exploring transaction data, customer activity within apps, and actual customer insights
- Drive prioritization, strategy, and focus on solutions to solve user problems
- Test and validate solutions through a proper experimentation process

**What You Will Need**:

- BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
- At least 1 year of working experience in an analytical role (data analyst, BI, data science, statistician, etc)
- Experience working in the Financial Services field for at least 1 year
- Strong project management skills to manage complex projects; also can manage and prioritize multiple internal and external stakeholders
- Strong business acumen and analytical thinking
- Comfortable translating high-level business requirements into structured analytical stepsStrong SQL skills with expertise in Excel/Python/R. Statistics/data science expertise will be a plus.
- Basic A/B test knowledge
- Strong data viz and data storytelling skillsHustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team

About the Team

The Financial Services stream at Gojek is passionate about empowering our users with the tools to be financially responsible. The Growth team, currently consisting of 6 members, is at the center of the stream's Go-To-Market and strategy decisions, where we help direct the product towards the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation.

Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing, because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.

**About Us**

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
- Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status._



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