Insurance Claims Processor

7 hours ago


Jakarta, Indonesia DocDoc Pte. Ltd Full time

**DocDoc Pte Ltd**

**Insurance Claims Processor Job Summary**

We are looking for a multifaceted insurance processor to help our team members assist our clients. Good English communication skills and a knack for the accurate data entry necessary for maintaining client records are a must.

**Insurance Claims Processor Responsibilities**:

- Data entry of the claim and pre-authorization details into the internal systems
- Attention to detail, the accuracy of work and a strong sense of timelines, and adherence to daily and monthly goals are required
- Knowledge of medical codes such as ICD 10, ICD 11, CPT4, RXnorm, and MIMS is a strong advantage
- Daily, process, and record new claims, pre-authorization requests, and insurance policies
- Evaluate insurance policy coverage and calculate respective approved claim amounts, issue adjustments, refunds, premiums, and more
- Keep track of policy records and perform data entry to maintain accurate client information
- Communicate regularly with insurance agents, policyholders, members, and more to complete claim forms and other related documentation
- Review and verify personal information, including names, addresses, ages, assets, and other data, when reviewing claim submissions
- Adhere to company policies and local, state, and government guidelines when facilitating insurance processing

**Insurance Claims Processor Qualifications**:

- Bachelor’s degree in business administration or a related discipline is necessary.
- 5 years of experience in insurance claims processing
- Experience in data entry, recordkeeping, or insurance claims computer software or other cloud
- based web tools is highly beneficial.
- Strong critical thinking, problem-solving, decision-making, and communication skills are a must.
- Fluency in CRM, basic computer systems like Microsoft Office, and/or any web-based tools
- Strong sense of urgency leading to the timely completion of all projects, training, and assignments.

**Job benefits and compensation**
- DocDoc offers a very competitive salary depending on experience
- 15 days paid vacation each year, earned at a rate of 1.25 days per month
- Sick days as needed, not to exceed 10 per year
- Health Insurance monthly stipend
- DocDoc will provide technology to perform the tasks

**Experience**:

- work: 5 years (required)

**Language**:

- English (required)


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