Creator Operation Specialist, Digital Services
3 days ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create a hassle-free experience.
**Responsibilities**:
- Responsible for operational management of MCN agencies and creators in the Indonesian market, including onboarding, incubation and cultivation of MCN agencies and creators, and accountable for metrics such as creators MAU.
- Develop MCN agency and creator operation and training programs, improve creator partners acquisition and operational efficiency, implement detailed activity plans, and take responsibility for the results.
- Assist MCN agencies and creators in onboarding TAP process and take responsibility for ongoing TAP process management, track/review/confirm their deliverables, and analyzing relevant creator business data, and commission settlement.
- Through daily work, be able to explore the characteristics of our proprietary platform products and users’ needs, assist the team in completing operation SOP refinement and continuous iteration. Collect user needs and feedback to help the product team optimize product functions.
- Integrate operational results and resources, to explore and create showcases. And collaborate with the marketing team to provide valuable materials for marketing purposes.
**Requirements**:
- Familiar with the influencer e-commerce market, especially Tiktok commerce is a plus.
- With more than 2 years of experience in the e-commerce industry.
- Understand the operational logic of MCN or creator business.
- Bachelor's degree or above, with more than 2 years of experience in the Internet industry
- Excellent learning ability, execution capability, result-oriented, sense of responsibility.
- Good sense with data, strong analytical skills and good problem-solving skills.
- Strong communication and cross-team collaboration skills, being able to work with the team to solve problems and complete tasks.
- Ability to speak in English & Bahasa. Mandarin speaking ability is a strong plus
-
Partnership Specialist
5 days ago
Jakarta, Indonesia Pandawa Sakti Digital Full timePandawa Sakti Digital is a New Media Company focused to provide service related to IT Service, Mobile Apps and Digital Advertising. Menjalin kerja sama untuk platform Menjalin kerjasama dengan Aplikasi Games Menjalin kerjasama dengan Aplikasi Musik (Joox, Sportify dan sejenisnya) Menjalin kerjasama dengan Influencer, Content Creator, dan...
-
Digital Marketing Specialist
2 days ago
Jakarta, Indonesia Marketz.id | 10X Digital Agency Full timeAnda Lapar dalam membuat Strategi Bisnis di Digital, senang mengolah data dan Ingin Mendalami Dunia Socmed Advertising ? Marketz.id | 10X Digital Agency merupakan sebuah Performance Digital Agency yang telah berdiri selama 3 tahun lebih dan memiliki mimpi yang sangat besar untuk menjadi salah satu dari 10 Agency yang berfokus dalam mengakselerasi performa...
-
Digital Marketing Specialist
2 days ago
Jakarta, Indonesia Marketz.id | 10X Digital Agency Full timeAnda Lapar dalam membuat Strategi Bisnis di Digital, senang mengolah data dan Ingin Mendalami Dunia Socmed Advertising ? Marketz.id | 10X Digital Agency merupakan sebuah Performance Digital Agency yang telah berdiri selama 3 tahun lebih dan memiliki mimpi yang sangat besar untuk menjadi salah satu dari 10 Agency yang berfokus dalam mengakselerasi performa...
-
Lead Service Specialist
4 days ago
Jakarta, Indonesia GE Digital Full time**Job Description Summary**: Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts departmental operations and responsible for planning/execution. The...
-
Digital Marketing Specialist
5 days ago
Jakarta, Jakarta, Indonesia Influencer Hero Full timeAt Influencer Hero, we are seeking a driven Digital Marketing Specialist to join our team. Your responsibilities will include managing and executing influencer marketing campaigns as well as handling account management for software users.To excel in this role, you must possess exceptional interpersonal skills, have a deep interest in the creator economy,...
-
Digital Forensic Specialist
3 days ago
Jakarta, Indonesia Jasa Integritas Malaysia Sdn, Bhd Full timeWe are seeking a highly motivated **Digital Forensic Specialist** to join our dynamic team. As a Digital Forensic Specialist, you will play a crucial role in recovering and preserving electronic evidence to support investigations. If you thrive in a challenging and evolving environment, we want to hear from you! **Responsibilities**: **Digital Forensics for...
-
Digital Sales Specialist
2 days ago
Jakarta, Indonesia IBM Full timeIntroduction A Sales Representative (Digital) role (what we internally call a 'Digital Sales Specialist') within IBM storage means co-creating with clients and colleagues in one of the most trusted, respected and awarded teams in its space. When clients want cyber resiliency, they think of IBM Storage. A career with us gives you exceptional sales exposure...
-
Customer Service
1 week ago
Jakarta, Indonesia Kawan Lama Full timeGambaran Pekerjaan Sebagai Customer Service & Operation Specialist anda akan bertugas untuk membuat, meningkatkan, dan memelihara dasbor pemantauan SLA untuk semua departemen operation. Mengelola laporan, dan tinjauan kinerja di setiap departemen operation secara mingguan dan bulanan Kualifikasi - Pendidikan Minimal S1 Skill yang Dibutuhkan - Customer...
-
Operations Executive, Digital Services
2 weeks ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Creator Operation-capcut
5 days ago
Jakarta, Indonesia ByteDance Full time**About ByteDance**: **About CapCut**: CapCut is an easy-to-use and powerful video editing tool designed for mobile platforms. It empowers users to easily create incredible videos with various editing features, effects, filters, and templates. Users can choose to edit videos by themselves or use available templates in their creative...
-
Creator Operation Team Lead
1 week ago
Jakarta, Indonesia ByteDance Full timeFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...
-
Head of Operations and Services
5 days ago
Jakarta, Jakarta, Indonesia PT Siemens Indonesia Full timePursue a career with PT Siemens Indonesia, where we foster innovation and growth through collaboration and expertise. Our company empowers employees to stay adaptable and responsive in a rapidly evolving environment.The Head of Operations and Services is responsible for leading the Customer Service (CS) Delivery team in Indonesia, focusing on Digital...
-
Digital Marketing Specialist
1 week ago
Jakarta, Indonesia Marketz.id | 10X Digital Agency Full timeMarketz.id | 10X Digital Agency merupakan sebuah Performance Digital Agency yang telah berdiri selama 3 tahun lebih dan memiliki mimpi yang sangat besar untuk menjadi salah satu dari 10 Agency yang berfokus dalam mengakselerasi performa digital marketing mitra secara maksimal. Saat ini Marketz.id sendiri telah menghandle 100++ client dari perusahaan...
-
Product Marketing
2 weeks ago
Jakarta, Indonesia TikTok Full timeResponsibilities Team Introduction The Creative Product and Operations, under the Global Monetization Product and Technology Team, are a critical means of accelerating the global sales of Tiktok's paid media offering by working with 3rd party partners/agencies/creators to produce, optimize and strategize content that make marketing on TikTok easy and...
-
Senior Service Management Specialist
5 days ago
Jakarta, Jakarta, Indonesia PT Siemens Indonesia Full timeWelcome to PT Siemens Indonesia, where you can pursue a rewarding career in service management. Our company strives to empower employees to deliver exceptional service experiences for our customers.The Senior Service Management Specialist is responsible for leading the Customer Service (CS) Delivery team in Indonesia, focusing on Digital Services...
-
HR Operations Specialist
1 week ago
Jakarta, Indonesia Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Digital Project Manager
18 hours ago
Jakarta, Indonesia Digital Sage Full time**Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...
-
Partnership Brand Specialist
2 weeks ago
Jakarta, Indonesia Maker Lab Full timeGrounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...
-
Admin Coordinator
6 days ago
Jakarta, Indonesia Digital Base Full time**Job description** **Job Title**: Admin Coordinator **Location**: Jakarta, **100% REMOTE ROLE, Working in US/EU time zone** **Role Overview**: **Key Responsibilities** - **Administrative Support**: Manage schedules, coordinate meetings, and assist with software and digital tool management to ensure smooth operations. - **Project Management Tools**:...
-
Social Media Specialist
3 days ago
Jakarta, Indonesia PT Tabitha Express Full timePersyaratan Wanita usia max. 30 Thn Pengalaman Social Media Specialist dan Content Creator min. 2 year Paham Digital Ads (FB, Google) Preferable Bersedia untuk penempatan di Area Pluit Jakarta Utara. Tanggung Jawab Bertanggung jawab untuk membuat dan mengelola konten kreatif Social Media (FB, Instagram, TikTok, dsb)