Assistant F&b Sales Manager

3 months ago

Surabaya, Indonesia Marriott International, Inc Full time

**Job Number** 24048589

**Job Category** Food and Beverage & Culinary

**Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.

**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.

**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • F&b Sales Manager

    2 weeks ago

    Surabaya, Indonesia Tanly Hospitality (Vasa Hotel Surabaya) Full time

    F&B Sales Manager - At least 2 years experience in the same position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be...

  • F & B Manager

    3 months ago

    Surabaya, Indonesia Hotel Santika Premiere Gubeng Full time

    F & B Manager - Minimum Diploma Degree of University or Hotel Academy in related field education - Minimum 2 years experience in similar position - Good communication skill and have pleasant personality - Hard working and have positive atitude "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam...

  • F&b Manager

    3 months ago

    Surabaya, Indonesia Hotel Santika Premiere Gubeng Full time

    F&B Manager - Minimum Diploma Degree of University or Hotel Academy in related field education. - Minimum 2 years experience in similar position. - Good communication skill and have pleasant personality. - Hard working and have positive attitude "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam...

  • Area Manager

    3 months ago

    Surabaya, Indonesia PT Erajaya Swasembada Tbk Full time

    Responsible for data analysis, sales tracking, sales targets and ceo’s KPIs - Responsible for store planning and visual merchandising - Prepare competition analysis to identify best locations to place company brands - Work closely with Sales & Marketing Team on expansion strategy - To undertake all training mandatory and necessary training align with brand...

  • Manager F&b

    3 months ago

    Surabaya, Indonesia PT Rise Food Full time

    Wanita / Pria berusia Max.35 tahun - Pendidikan Min.D3 / S1 - Pernah menjadi tim leader tim Min.2 tahun - Memimpin tim oprasional store - Berperan sebagai on duty per wilayah - Memastikan SOP karyawan berjalan sesuai dengan yang ditentukan perusahaan - Mempunyai kemampuan manajemen stok barang. - diutamakan pernah bekerja di F&B industri Pay: Rp4,000,000 -...

  • Restaurant Supervisor F&b

    3 months ago

    Surabaya, Indonesia Larris Group Full time

    **Syarat Umum**: - Pria / Wanita dengan usia maksimal 45 tahun. - Bersedia untuk bekerja di Restoran Non-Halal - Min. 3thn pengalaman bekerja pada bidang F&B. - Dapat berbicara dan menulis dengan menggunakan bahasa Inggris tingkat dasar - Memiliki "common sense" yang baik dalam aktivitas sehari hari. - Memiliki ilmu komunikasi dan kepemimpinan yang sangat...

  • Restaurant Supervisor F&b

    4 months ago

    Surabaya, Indonesia Larris Group Full time

    **Syarat Umum**: - Pria / Wanita dengan usia maksimal 45 tahun. - Bersedia untuk bekerja di Restoran Non-Halal - Min. 3thn pengalaman bekerja pada bidang F&B. - Dapat berbicara dan menulis dengan menggunakan bahasa Inggris tingkat dasar - Memiliki "common sense" yang baik dalam aktivitas sehari hari. - Memiliki ilmu komunikasi dan kepemimpinan yang sangat...

  • Restaurant Supervisor F&b

    4 months ago

    Surabaya, Indonesia Larris Group Full time

    **Syarat Umum**: - Pria / Wanita dengan usia maksimal 45 tahun. - Bersedia untuk bekerja di Restoran Non-Halal - Min. 3thn pengalaman bekerja pada bidang F&B. - Dapat berbicara dan menulis dengan menggunakan bahasa Inggris tingkat dasar - Memiliki "common sense" yang baik dalam aktivitas sehari hari. - Memiliki ilmu komunikasi dan kepemimpinan yang sangat...

  • Sales F&b

    3 months ago

    Surabaya, Indonesia Workforc ID Full time

    **Key Responsibilities** - Selling cookies and cake Product **Requirement** - Good Looking / Clean Looking / Korean Look - Max 35 Years Old - No Drama - No Worries with Pressure / Target - Wants to Learn and Development - Have a own vehicle Jenis Pekerjaan: Penuh Waktu Upah: Rp3.000.000 per bulan **Experience**: - Sales: 1 year (Diutamakan) - F&B /...

  • Junior Manager F&b

    2 weeks ago

    Surabaya, Indonesia PT Rise Food Full time

    Wanita / Pria berusia Max.35 tahun - Pendidikan Min.S1 - Pernah menjadi tim leader tim Min.2 tahun - Memimpin tim oprasional store - Berperan sebagai on duty per wilayah - Memastikan SOP karyawan berjalan sesuai dengan yang ditentukan perusahaan - Mempunyai kemampuan manajemen stok barang. - diutamakan pernah bekerja di F&B industri

  • Assistant Store Manager F&b

    3 months ago

    Surabaya, Indonesia PT Erajaya Swasembada Tbk Full time

    Deliver superior service and maximize customer satisfaction - Assisting Store Manager to be MOD, - Coordinate with Store Manager & Area Manager - Respond efficiently and accurately to customer complaints - Regularly review product quality and research new vendors - Organize and supervise shifts - Appraise staff performance and provide feedback to improve...

  • Manager Operasional Resto

    3 months ago

    Surabaya, Indonesia PT Mentari Apsara Perkasa Full time

    **1. Pria / Wanita Max. 35 Tahun** **2. Pendidikan S1 di bidang F&B, Hospitality/Tourism/Hotel Management** **3. Memiliki kemampuan leadership yang kuat** **4. Memiliki pengalaman sebagai manager dibidang F&B** **5. Memahami standar alur kerja operasional** **6. Mampu berkomunikasi dengan baik** **7. Memahami Laporan Penjualan, Pembelian, Pemakaian dan...

  • Sales Manager

    3 months ago

    Surabaya, Indonesia Hilton Full time

    Sales Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • General Manager Resto

    3 months ago

    Surabaya, Indonesia PT Mentari Apsara Perkasa Full time

    **1. Pria Max. 35 Tahun** **2. Pendidikan S1 di bidang F&B, Hospitality/Tourism/Hotel Management** **3. Memiliki kemampuan leadership yang kuat** **4. Memiliki pengalaman sebagai manager dibidang F&B** **5. Mahir menggunakan Ms. Office** **6. Memahami cara kerja POS** **7. Memahami cara kerja Outlet dan paham mengenai laporan penjualan, pembelian,...

  • Sales Manager

    3 months ago

    Surabaya, Indonesia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • F&b Marketing Executive

    3 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24088202 **Job Category** Sales & Marketing **Location** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training, evaluating, counseling, and...

  • Personal Assistant

    3 months ago

    Surabaya, Indonesia CV Berlian Retail Full time

    CV. Berlian Retail bergerak di Bidang F&B. Menu yang Kami sajikan sangat beragam, mulai dari Traditional Food, Chinese Food, Western Food, dan Fusion Food. CV Berlian Retail sedang mencari seorang Personal Assistant (PA) dengan ketentuan sebagai berikut: Kualifikasi: - Wanita - Pendidikan mínimal D3/S1 semua jurusan. - Memiliki pengalaman di posisi yang...

  • Sr. Sales Manager

    1 week ago

    Surabaya, Indonesia Marriott International Full time

    Job Number 24160473Job Category Sales & MarketingLocation Fairfield by Marriott Surabaya, Jalan Mayjend Sungkono No 178, Surabaya, Jawa Timur, Indonesia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with...

  • Sales Crew Baskin Robbins

    3 months ago

    Surabaya, Indonesia PT. Trans F&B Full time

    **Kualifikasi**: - Usia maksimal 24 tahun - Tinggi min 165 cm (pria) dan 160 cm (wanita) - Pendidikan min SMA/SMK sederajat - Berpengalaman di posisi yang sama min 1 tahun - Siap bekerja _shift _dan di hari libur/ akhir pekan - Berpenampilan menarik, komunikatif, serta berorientasi pada _service_ Jenis Pekerjaan: Kontrak Pertanyaan Lamaran: - Sebutkan...

  • Food and Beverage Manager

    3 months ago

    Surabaya, Indonesia PT Warna Warni Investama Full time

    Persyaratan Usia Maksimal 35 Tahun Pendidikan Minimal S1 Semua Jurusan Pengalaman Minimal 3 Tahun Sebagai F&B Manager/ Foodcourt Manager Di Perusahaan F&B atau Foodcourt Disiplin, tanggung jawab, Jujur, Inisiatif, komunikatif dan mempunyai presentation skill Target Oriented Penempatan di Gunawangsa Gresik (Foodpark) Tanggung Jawab Memberikan pelayanan...