Customer Service Coordinator

2 days ago


Denpasar, Indonesia PT. MERDEKA MOON INDONESIA (moon mate) Full time

**Responsibilities**:

- E-commerce Customer Communication: Respond promptly and accurately to customer inquiries and requests on online platforms.
- Customer Service Communication: Handle complaints and feedback to ensure high customer satisfaction.
- Data Organization and Documentation: Manage and maintain internal data and documents systematically.

**Qualifications**:

- Detail-oriented and highly responsible individual.
- Proficient in MS Office and related tools.
- Excellent communication skills.
- Alignment with Moon Mate’s vision and values.
- Experience in e-commerce platform management.
- Background in customer service roles.
- Interest in healthy food and food brands.

**Working Hours**:
Monday to Friday, 9 AM to 6 PM

**Why Work at Moon Mate?**
- Meaningful Brand: Be part of a brand that positively impacts lives through clean and healthy food.
- Growth Opportunities: Develop your skills and grow alongside one of Indonesia's leading emerging brands.
- Dynamic Work Environment: Join a collaborative team culture that values ideas and innovation.

**Job Types**: Full-time, Contract
Contract length: 12 months

Application Deadline: 01/10/2025


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