Retail Supervisor

1 month ago


Jakarta, Indonesia PT. Starlead Technology Full time

Retail Supervisor (Regional) - Mandarin Speaker
- Menetapkan target penjualan secara kuantitatif dan kualitatif untuk timnya berdasarkan analisis pasar dan kapasitas tim.
- Merekrut anggota tim penjualan dan menyediakan pelatihan yang diperlukan agar mereka bisa bekerja secara efisien dan efektif.
- Mengawasi kinerja tim, memberikan umpan balik, dan mengevaluasi kinerja individual serta kolektif.
- Mengumpulkan dan menganalisis data penjualan untuk memahami tren pasar, kebutuhan pelanggan, dan kinerja produk atau layanan.
- Membuat dan mengimplementasikan strategi penjualan dan pemasaran di wilayahnya, termasuk promosi jika diperlukan.
- Bertanggung jawab atas pengelolaan anggaran penjualan dan pemasaran di wilayahnya, termasuk pengeluaran untuk promosi, sponsor, dan insentif.
- Berkoordinasi dengan departemen lain seperti pemasaran, keuangan, dan logistik untuk memastikan operasional yang lancar.
- Membuat laporan periodik yang menunjukkan kinerja tim, progres terhadap target, dan rencana tindak lanjut.
- Menjalin dan mempertahankan hubungan baik dengan pelanggan besar atau klien strategis, serta mengidentifikasi peluang untuk up-selling atau cross-selling.
- Mengidentifikasi peluang dan ancaman di pasar melalui riset dan analisis kompetitif.
- Cepat dan efisien dalam menangani masalah atau keluhan dari pelanggan atau anggota tim.
- Memastikan bahwa semua aktivitas penjualan dan pemasaran mematuhi hukum dan peraturan yang berlaku.
- Menyesuaikan strategi dan taktik berdasarkan perubahan di pasar atau respon dari pelanggan.
- Melaporkan langsung kepada manajemen tingkat atas tentang perkembangan dan tantangan di area yang diawasinya.
- Mempunyai pengalaman sebagai Regional Sales Manager/Supervisor lebih disukai.
- Mampu berbahasa Mandarin, baca & tulis text.
- Bisa segera bergabung/join.


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