Retail Supervisor

6 months ago

Jakarta, Indonesia LUXASIA Full time

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

**Position Purpose**:
To assist the Sales & Retail Operations Manager oversee the overall operations of the store and being responsible and deliver the sales target for each store and channels
- Sales Force Management by ensure that BAs follow the brand’s image & sales ceremony through good customer service
- Initiate and execute local targets, commission and incentive programs to support the brand’s budget commitment
- Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc)
- Ensure and enhance the brand’s image through the right execution of the visuals, merchandising, BA grooming and POS activities
- Collaborate closely with marketing to develop effective in-store activations and mechanics to drive the brand’s business and also provide regular constructive feedback of what may help to drive the brand further in terms of customers recruitment, conversion and retention
- Train and ensure the proper execution of sales tracking in-store via WinPOS where it exists or manually otherwise
- Manage Mystery Shopper project by ensure close follow up on action plans in order to improve brand’s KPIs of assigned counters

**Requirements**:

- At least 3 years’ experience in Beauty Retail
- Experience within retail of service sectors or cosmetics industry preferred
- People oriented, highly self-motivated and able to articulate business objectives in a compelling manner.
- Self-motivated & able to work independently.
- Good inter-personal skills and have positive work attitude
- Possess leadership qualities with ability to motivate and sustain high level of team work among team member

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

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