Sales Officer Jakarta
2 months ago
Mendapatkan aplikasi berkualitas dan menjalankan proses akuisisi sesuai prosedur untuk mencapai target penjualan dan mencapai kepuasan pelanggan
Deskripsi Pekerjaan:
- Membuat simulasi kredit dan melakukan negosiasi, baik dengan dealer maupun calon pelangan, untuk mendapatkan aplikasi pembiayaan pelanggan
- Melengkapi data aplikasi pembiayaan dan dokumen pendukungnya, termasuk melakukan konfirmasi melalui telepon, proses data entry, inisiasi, dan scan dokumen ke docushare untuk menunjang proses analisa kredit yang cepat dan akurat
- Memonitor status aplikasi pembiayaan untuk memastikan proses persetujuan kredit mencapai target SLA yang ditetapkan
- Menginformasikan hasil keputusan kredit kepada pihak-pihak terkait untuk memastikan informasi keputusan kredit diterima secara benar
- Mencetak dokumen kontrak, menjelaskan isi kontrak kepada pelanggan dan meminta tanda tangan dokumen kontrak ke pelanggan dan dealer untuk memastikan kesesuaian dengan prosedur
- Mengarahkan dan memberikan penjelasan cara pembayaran angsuran kepada pelanggan untuk meastikan cara bayara yang efektif dan efisien
- Menindaklanjuti dokumen kelengkapan kendaraan dan dokumen tagihan dari dealer untuk memastikan kelancaran proses pembayaran kendaraan ke dealer (disburse)
- Memonitor status aplikasi backlog untuk mencapai target penjualan yang ditetapkan
- Memonitor pembiayaan selama 5 angsuran pertama dan bekerjasama dengan fungsi AR management dalam menyelesaikan account F5PD untuk memastikan agar pelanggan yang telah jatuh tempo memenuhi kewajibannya
- Menjalankan aktivitas penunjang penjualan (mendukung pameran, show room event, dll) untuk meningkatkan pencapaian sales target
- Membina hubungan baik dengan dealer untuk meningkatkan pencapaian sales target
- Memonitor produktivitas, kualitas proses dan hasil proses sales untuk mencapai target performance yang ditetapkan
- Memberikan pelayanan kepada pelanggan dan/atau rekan kerja sesuai dengan standar service perusahaan sebagai bagian dari pekerjaan untuk mendukung terciptanya budaya service perusahaan
- Minimal pendidikan D3, semua jurusan
- IPK mínimal 3.00
- Memiliki SIM C/A dan kendaraan
- Penempatan di Jakarta
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