Technical Program Manager, Mobility Cluster

6 days ago

Jakarta, Indonesia GO-JEK Full time

**About the Role**

As a TPM for the Mobility Cluster, you’ll be responsible for managing cross functional technical projects for one of the biggest product groups at Gojek. You will have an opportunity to work very closely with multiple stakeholders from business, product management and engineering teams to identify and execute large scale complex engineering projects, develop roadmaps for projects, track and report progress and remove any roadblocks. This role will play a key role in challenging our status quo and helping us not just problem solve but also create strategies to decide on areas to invest. This is a leadership role where you will lead the re-architecture of critical engineering systems, setting up engineering excellence in the team and building focus on data to make informed decisions. This role will have exposure to stakeholders across the organization and will help improve visibility for the team.

**What You Will Do**:

- Manage the execution of multiple high complexity, technically-oriented projects in parallel.
- Build healthy project teams that are productive, efficient and fun to be part of
- Develop roadmaps that capture both short term milestones and the long term direction for each project
- Proactively address issues and communicate status for your team and your partners to bring projects in on time and within budget
- Identify and predict risks to projects across multiple teams and develop mitigation and contingency plans to address them
- Identify opportunities to help Gojek build a technology platform that is both a cutting edge competitive advantage and incredibly cost efficient

**What You Will Need**:

- A track record of success working closely with customers (internal or external) to thoroughly understand their problem space, clearly articulate their requirements and facilitate the work to build their solutions
- An insatiable need for clarity - you are not phased by ambiguity and will push hard to ensure goals, milestones, roles, responsibilities, dependencies, risks, etc. are all crystal clear to everyone involved
- Extraordinary communication skills - you have the ability to write and present ideas clearly, concisely and in an engaging manner. You are an active listener and have deep empathy for the people around you
- Exceptional collaboration skills - you understand the importance of relationships, you know who is fully on board, who is not and why. You have the drive and the ability to build teams and coalitions. You ensure everyone feels they have been heard, drive alignment and inspire commitment to the goal.
- A strong drive for results - you understand the difference between activity and impact. You prioritize and measure success based on the scale of the contribution you can make. You’re expected to be a big-picture thinker and strategic partner but you’re also willing to get your hands dirty and do whatever it takes to help your team deliver high-quality work against tight deadlines.
- An impressive aptitude for technology - you have demonstrated expertise in multiple technology areas - e.g. mobile dev, web dev, machine learning, operations, security, etc. - and the ability to quickly understand new technologies. Experience has given you the ability to foresee edge cases in technical specs and identify risks before they become too painful to address.

**About the Team**

Technical Program Management (TPM) is a new role within Gojek that will play a critical role in establishing shared engineering systems, fostering engineering excellence and a healthy engineering community across all of our products. TPMs are experienced technologists responsible for creating clarity, ensuring we’re working on the right things, driving execution and managing risks on critical projects that involve quite a bit of cross-group collaboration.

The mobility cluster in engineering consists of our Driver Platform, Transport and Cartography teams. These teams are distributed across India, Jakarta and Singapore and help support our primary business in the world of ride, food and logistics. The teams work on the cutting edge of technology and is solving some of the most relevant business problems across our businesses. As we scale up, we are looking to get more efficient in terms of operational excellence and be prepared for the next level of growth.

**About Gojek**

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

**Our Mission**: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery prod

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