Mice Account Manager for Dmc

4 weeks ago

Denpasar, Indonesia Destination Asia Full time

**Job purpose**:
Responsible for developing proposals and coordinating the requirement of International clients regarding MICE in Indonesia. To manage services for confirmed MICE groups and ensure smooth running of the operation on site.

**KEY RESPONSIBILITIES**:

- Prepare proposals which meet customers’ requirements and their budget while maximizing the company’s profit margin and follow up to convert proposals to confirmed businesses
- Plan and manage confirmed proposals by coordinating and negotiating with suppliers within the budget without compromising the quality of products
- Manage and coordinate on-site service delivery and logistics with all business partners including guides and suppliers when events are operated as well as manage to ensure that the events run smoothly
- Liase between clients and suppliers or all concerned parties and ensure that service delivered by the suppliers or all concerned meet with clients’ expectations
- Participate in the business development program, such as handling Familiarization Trips, Educational Programmes for potential MICE clients or Site Inspection Trips for existing clients to generate business
- Build and maintain good relationship with existing or potential customers as well as with business partners
- Ensure that facilities at hotels, venues and restaurants meet standards and quality required by Destination Asia Indonesia and customers
- Provide support and assistance in bidding for new businesses

**REQUIREMENTS**:

- Bachelor’s degree in Tourism, Hospitality Management, Event Management, or a related field.
- Minimum 3-5 years of experience in a similar role within a DMC, MICE, or event planning environment.
- Strong understanding of the MICE industry, including destination knowledge and vendor relationships.
- Good command of English, both written and spoken.
- Excellent organizational skills with attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and work under pressure.
- Flexibility to travel and work irregular hours as required.
- **Competencies**: Client-centric approach, ensuring client satisfaction; Ability to work effectively in a team and independently
- Preferably residing in Bali.
- Available to join immediately.

Application Question(s):

- Are you already living in Bali?
- Are you able to join immediately?
- Are you willing to work on holidays or beyond working hours if needed?

**Education**:

- S1 (required)

**Experience**:

- Account Management: 3 years (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (required)

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