Partnership Marketing Coordinator

5 months ago


Surabaya, Indonesia PT. SWAKARYA INSAN MANDIRI CONTACT CENTER Full time

Build strong business relationships with merchants by actively engaging with them and listening to their needs and feedback.
- Collaborate with partners to develop and execute marketing campaigns and initiatives that add value to our users, creating a mutually beneficial situation.
- Drive growth and ensure a high ROI by adopting a data-driven approach for estimating ROI and conducting KPI analysis to enhance basket size and customer loyalty.
- Serve as the main point of contact between merchants and internal stakeholders, ensuring service and food quality consistency.
- Collaborate cross-functionally with product, operations, and merchant acquisition teams to optimize the merchant experience.
- Contribute to the creation of frameworks, processes, and tools to manage team performance, ensuring knowledge continuity for better merchant service.

**Requirement**:
1. Minimum education of S1
2. Possess high initiative and responsiveness
3. Target Oriented and able to work under high pressure
4. Going extra miles mindset
5. Good communication skill
6. Familiar with GForm and GDrive. Understand Excel or Google Spreadsheet would be preferred.

Jenis Pekerjaan: Penuh Waktu, Kontrak



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