Finance Operation Officer

2 months ago


Jakarta, Indonesia DOITPAY Full time

Job Responsibilities:
Handle and resolve transaction disputes between banks and merchants

Process and manage chargeback transactions

Verify and validate financial calculations and reconciliations

Monitor and track transaction status and settlement processes

Coordinate with banks, merchants, and internal teams to resolve financial discrepancies

Prepare and maintain dispute-related documentation and reports

Analyze transaction patterns to prevent future disputes

Support process improvement initiatives in financial operations

**Requirements**:
Bachelor's degree in Finance, Accounting, or related field

Minimum 2 years experience in financial operations, preferably in payment processing or banking

Strong analytical and problem-solving skills

Excellent attention to detail and accuracy

Good understanding of payment systems and banking operations

Proficient in MS Excel and financial software

Strong communication skills in English and Bahasa Indonesia

Ability to work under pressure and meet deadlines

Knowledge of payment industry regulations and compliance requirements



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