Strategic Operational Development

4 days ago

Jakarta, Indonesia Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

**The Opportunity**

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Strategic Operational Development with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Indonesia Stategic Operational Development is responsible to provide reporting, budget and also designing Standard Operational Procedure for ADIRA.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with**:
1. Minimum Bachelor Degree;
2. Proactive, with a sense of responsibility;
3. Strong language skills and communication skills;
4. Strong ability to observe, analyze and solve problems;
5. Ability to work independently and with the desire and ability to work in teams;
6. Hard working and able to withstand high pressure;
7. Having a high political quality and moral cultivation, with good conduct and a certain sense of identity with the company;
8. Those with experience in insurance, banking, and sales are preferred with minimum 5 yrs experience.

**Nice to Haves**:
Ability to build and manage relationships with the key internal stakeholders

**On the job you will**:

- Provide daily, weekly & monthly reporting in region (Pipeline, Sales Achievement, Sales Activity, Analysis Productivity) using standard report by liaise with internal and external parties
- Management of Adira CONTEX budget and allocation, ensuring budget usage according to plan
- Designing SOP and improvement initiatives related with financial matter expenses. As well as PIC for THC support
- Manage and improve the quality of after sales business, including claim, operational matter, customer handling, etc
- Managing Manpower execution and process, as well as logistic (in near future as needed)
- Develop and provide segmentation-based analysis with the help of Advance Analytics team from customer, sales driver, sales activities point of view

**Our commitment to you**
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

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