Application Support Jr

2 weeks ago


Jakarta, Indonesia Mitra Integrasi Informatika Full time

**Job Descriptions**:

- Dengan bimbingan mínimal dari atasan langsung atau senior, bertanggungjawab dalam memberikan solusi bagi user akan pemecahan masalah aplikasi yang sesuai dengan kebutuhan, termasuk di dalamnya: proyek pembuatan atau customization aplikasi (termasuk tetapi tidak terbatas kepada aplikasi berbasis internet) yang memiliki lingkup dan klasifikasi kesulitan/kompleksitas menengah ke bawah. Memberikan pelatihan pada seluruh fase agar implementasi sistem aplikasi berjalan dengan lancar untuk menunjang prosedur yang dijalankan pihak operasional- Detail Job Desc :- Ikut serta memberikan dukungan pada tim Application Support dan atau user/project manager dalam mengevaluasi, mengidentifikasikan dan memberikan rekomendasi mengenai kebutuhan user serta mendokumentasikannya.
- Mensupport atasan dan senior dalam mengumpulkan dan menganalisa dari detail user requirement, membuat dan mengajukan usulan solusi dan implementasi kepada user, berdasarkan hasil analisa, membuat atau custom aplikasi sesuai dengan usulan solusi yang dihasilkan, membantu menyusun rencana implementasi,melaksanakan, mengkoordinasi dan me-review pelaksanaan implementasi, mendokumentasikan aplikasi yang dibuat atau modifikasi pada setiap proyek
- Memberikan pemecahan terhadap permasalahan dengankompleksitas menengah ke bawah yang muncul setelah implementasi berjalan
- Menjadi fasilitator, mensupport senior dalam memberikan pelatihan bagi user untuk mempelajari, memahami, mengoperasikan dan ‘maintain’ aplikasi yang dibuat, metoda pembuatan, tools yang dipakai

**Job Requirements**:

- S1 from IT areas
- 2 years or more experience with the same field
- Organize and communication skill (soft skill)
- Integrity (supported by NDA from MII)
- Experienced in SQL features, such as SSAS, SSIS and SSRS

**Competencies**:

- TEAM ORIENTATION- IMPACT & INFLUENCE- RESPONSIVE TO CUSTOMERS/ OTHER PARTIES- DRIVE- COMMUNICATION- ANALYTICAL THINKING- SELF CONTROL & CONFIDENCE- FLEXIBILITY



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