Customer Care
1 month ago
MTM Bali is the leading Cable TV and Internet Service Provider in Bali, and we are looking for a Customer Care to join our Operation team. We are seeking a Customer Care who is passionate about helping customers resolve their issues, willing to improve our customers’ experience, and wants to impact a new team positively. This position is full-time and located in our Denpasar office.
CUSTOMER CARE RESPONSIBILITIES:
- Troubleshoot or escalate issues as appropriate, promptly ensuring clear and effective communication throughout the support cycle, providing end-user assistance where required until the problem has been resolved.
- Update internal database with information about billing/accounting issues and valuable discussions with customers.
- Follow up with customers to ensure their billing/accounting issues are resolved.
MINIMUM QUALIFICATIONS:
- Proficiency in English is required.
- 1+ years of working experience in the related field, preferably in the ISP, hospitality, or accounting industry is a plus.
- Good communication skills.
- Ability to multi-task, prioritize and manage time effectively.
Application Question(s):
- Apakah anda berdomisili di Bali? Jika tidak, mohon dijelaskan rencana perpindahan anda?
-
Customer Care
4 months ago
Denpasar, Indonesia PT In Fashion Full time**Job Descriptions**: - Provide assistance to Customer Care Supervisor and ensure that the customers’ experience is positive. - Answer customers’ questions and address the problems and complaints they have. - Coordinate with cross-functional teams to ensure quality services to customers. - Ensure dispatching and shipping of products is met with customer...
-
Customer Care
2 months ago
Denpasar, Indonesia PT. Mitracomm Ekasarana Full timeRequirements: - Laki laki & Perempuan - Usia maksimal 29 tahun Pendidkan min D3/S1 jurusan Ilmu Komunikasi, Management, Satra Inggris, ilmu komunikasi - Memiliki Pengalaman di Customer Service Telco/digital sosmed/ call center mínimal 1 tahun - Kemampuan komunikasi yang baik dalam bahasa Indonesia. - Kemampuan berbahasa Inggris akan menjadi nilai tambah. -...
-
Customer Care Officer
2 months ago
Denpasar, Indonesia PT Kumala Cemerlang Abadi (Kumala Group) Full timeDeskripsi Pekerjaan: - Bertanggung jawab terhadap peningkatan kepuasaan customer dan customer relation management - Melakukan survey kepada customer maksimal 3 hari setelah kendaraan dikirim kepada customer - Melakukan follow up terhadap feedback/complain dari customer dan memonitor penyelesaian masalah tersebut - Bertanggung jawab terhadap pelanggan yang...
-
Admin - Customer Care
3 months ago
Denpasar, Indonesia PT Adika Jaya Dewata Full timePengetahuan dan berpengalaman tentang operasi gudang dan logistik. Kemampuan organisasi yang baik. Manajemen inventaris yang efektif. Keterampilan komunikasi yang baik. Pemahaman teknologi dan perangkat lunak. Ketelitian dan teliti. Kemampuan fisik untuk tugas pengangkatan barang. Kemampuan pemecahan masalah. Kepatuhan terhadap regulasi dan...
-
Customer Service
4 months ago
Denpasar, Indonesia Magada & Co Full time**Job Desc**: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including...
-
Customer Service
2 months ago
Denpasar, Indonesia PT SPC Full time**Assignment Overview** - Guide consumers and partners in effectively using our products. - Manage service inquiries and resolve disputes raised by consumers and partners. - Deliver exceptional customer service to our consumer and partner base. - Build and maintain strong relationships, fostering a sense of community among consumers and partners. - Support...
-
Customer Service
3 months ago
Denpasar, Indonesia Magada & Co Full time**Requirements**: - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated min 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry level) -...
-
Area Sales Koordinator Beauty
3 months ago
Denpasar, Indonesia PT Surya Timur Sakti Jatim Full timeMembangun dan menjaga hubungan yang baik dengan klien korporat, termasuk perusahaan kosmetik, spa, hotel, dan pusat kecantikan. - Mengidentifikasi peluang bisnis baru dan mengembangkan strategi penjualan untuk memperluas portofolio klien korporat. - Memimpin proses penawaran, negosiasi, dan penutupan kesepakatan dengan klien potensial. - Melakukan presentasi...
-
Aesthetic Doctor
4 months ago
Denpasar, Indonesia PT. Aesthetic Skin Solution Full time**PT. AESTHETIC SKIN SOLUTION** Our Aesthetic Skin Clinic combines top notch expertise with state of the art treatments. This is delivered in a high-end boutique practice in Canggu, Bali. We offer the very best in skill, expertise and service offering treatments that target ageing, acne, slimming and other treatments that help achieving healthy, clear and...
-
Pool Attendant
2 months ago
Denpasar, Indonesia impi Management Full timeJob Descriptions: - Maintain cleanliness and order in the pool area, including loungers and equipment. - Provide fresh towels and collect used ones. - Report any equipment malfunctions to maintenance. - Maintain and beautify hotel grounds, including planting, trimming, and watering plants. - Ensure the health of trees, flowers, and...
-
Clearance Broker Gtw Dps Branch
1 month ago
Denpasar, Indonesia Fedex AMEA Full timeClearance & Brokerage Operations; Clearance Regulatory Education: Secondary education or equivalent Relevant Customs Certificate/License as required by local regulations Experience: Three (3) years of work experience in Customs Clearance FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative...
-
Sales Promotion Girl
3 months ago
Denpasar, Indonesia BIASA Group Full timeWe're looking for a passionate **Sales Associate **to join our team. As a Sales Associate, you are passionate about our products ad brand to provide Customer Service Excellence at all times whilst building l loyal customer base of repeat shoppers to drive commercial success. You should demonstrate a strong commitment to service, a genuine curiosity and...
-
Culinary Staff
3 months ago
Denpasar, Indonesia Phenom Management Group Full timeRequirements: - Male, 19 - 27 years old - Currently located in Bali - Have experience in kitchenas minimum cook for 2 years - Capble of making cooking according to customer's orders - Capable of preparing groceries to get treated soon - Can set up stock supplies of groceries - Keeping cleanliness kitchen area and taking care for kitchen inventory - Abel to...
-
Waiter/waitress
1 month ago
Denpasar, Indonesia YEN Signature-Berawa Full time**YEN Signature is opening soon in Brawa, Bali, and we are looking for a friendly and attentive Waiter / Waitress to join our team.** This position will be responsible for providing excellent customer service, taking orders, and ensuring guests have an enjoyable dining experience. **Responsibilities**: - Greet and seat guests in a welcoming manner. - Take...
-
Driver Delivery
7 days ago
Denpasar, Indonesia PT.LYKIN ( ICELAB ) Full timeJob Description: We are currently seeking a reliable and responsible Delivery Driver to join our team. As a Delivery Driver, you will be responsible for safely and efficiently transporting goods to our customers. Your primary role will involve delivering orders promptly, maintaining accurate records, and providing excellent customer...
-
Driver Delivery
4 months ago
Denpasar, Indonesia PT.LYKIN ( ICELAB ) Full timeJob Description: We are currently seeking a reliable and responsible Delivery Driver to join our team. As a Delivery Driver, you will be responsible for safely and efficiently transporting goods to our customers. Your primary role will involve delivering orders promptly, maintaining accurate records, and providing excellent customer...
-
Assistant Operational Manager
3 months ago
Denpasar, Indonesia PT Pioneer Wisata Nusantara Full time**PLACEMENT: NUSA CENINGAN - BALI** Operations Manager Assistant Operations assistants work with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Operations assistants can make phone calls, provide customer support, and complete paperwork. Beside that the Operations Manager...
-
Retail Attendant
2 months ago
Denpasar, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24183977 **Job Category**Retail & Gift Shops **Location**The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet customers when they enter the shop, offer assistance in locating merchandise, and...
-
French Speaking Sustainability, Quality and
1 month ago
Denpasar, Indonesia High and Low Headhunters Full timeA Bali-based destination management company specialising in tailor-made travel to promote Indonesia's rich cultural heritage and natural beauty through unique and immersive experiences is looking for a Sustainability, Quality and Relation Manager to join their team. **Requirements**: - Minimum five years in a similar role, preferably within the travel and...
-
Dir-housekeeping
3 months ago
Denpasar, Indonesia Marriott International, Inc Full time**Job Number** 24175112 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages housekeeping functions and staff on a daily basis to ensure property...