Supervisor Front Office
1 week ago
_**We are seeking suitably qualified individuals (Full-time) to join us as**:_
**FRONT OFFICE SUPEVISOR**
**Responsibilities**:
- Ensuring that all customer service standards are met and that guests receive outstanding care
- Greeting and directing guests, managing check-ins and check-outs, and providing assistance
- Responding to guest complaints and concerns in a timely and efficient manner
- Support, assist, and train team members in handling guest inquiries and requests and in resolving guest complaints
- Assess team members' performance against standards.
- Prepare job schedules for team members to meet business needs
- Establish good communication with the Housekeeping team.
- Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.
- Perform all other duties as requested
Minimum Qualifications:
- Min. Bachelor Degree, Max. 40 years old
- Have experience in the field of Front Office Supervisor at least 2 year
- Well groomed and good personality
- Honest, friendly, pleasant, courteous, adaptibility, enthusiastic, teamwork and service oriented
- Able to join immediately
- Proficiency in English communication
- Area Placement: Nusa Lembongan - Bali
Salary:
- 4 Million
-
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