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Operations Manager

1 month ago


Jakarta, Indonesia Taxpro | Indonesia Tax Professional Full time

Job Description
We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.We are now looking to hire an experienced Operations Manager to be responsible for the following:
Manage the daily operational and administrative matters of Actuarial offices in Southeast Asia, with the assistance of local secretaries/administrators
Monitor staff utilisation and bookings, and resolve resource conflicts
Prepare monthly and annual budget, regular forecast, and other operational and management reports, and report to both the local management and the leading Actuarial team in Hong Kong (70% of the role)
Facilitate the promotion and salary review process, including preparation of relevant materials, organisation and facilitation of performance evaluation meetings, etc
Manage a team of secretaries and administrators to provide secretarial and administrative support to the group
Work closely with Actuarial Operations Managers / administrators at other locations to ensure alignment of operational practices
Liaise with HR department on recruitment activities, including experienced hires, trainees, secondments and graduates, and other HR matters such as resignations, transfers, pay arrangements, leave management, examination assistance and implementation of HR policies
Act as the central point of contact with other departments, including IT, HR, Learning & Development, Risk and Quality, Marketing and Communications, central admin, etc.
Organize team meetings and gatherings on a regular basis
Provide training and daily support on the use of Financial tools
Participate in ad hoc projects if required

**Salary**: Rp22,000 - Rp28,000 per month

COVID-19 considerations:
wear mask at a public