Desk Investigator

Min S1 semua jurusan (Ekonomi lebih diutamakan) - Konsep Manajemen Anti Fraud1 tahun sebagai auditor di industri jasa keuangan **Tugas & Tanggung jawab**: - Mengumpulkan data dan bukti sebagai bahan analisis Fraud - Melakukan audit mendadak dengan mendatangi cabang/departemen terkait sesuai batas kewenangannya - Melaksanakan tindakan pemeriksaan tanpa...

Collect payments from the customers via Phone Calls - Keep tracking of assigned account to identify outstanding debt - Negotiate pay-off deadlines or payment plan - Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues - Take the initiative to make collection strategies - Doing work based...

Collect payments from the customers via Phone Calls - Keep tracking of assigned account to identify outstanding debt - Negotiate pay-off deadlines or payment plan - Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues - Take the initiative to make collection strategies - Doing work based...

Company Description Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services. Starting from the many requests from the public who failed to get...

**Company Description** Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services. Starting from the many requests from the public who failed to get...

Collect and analyze sample recordings and score recording results. - Generate the Quality Control (QC) worksheet. - Conduct phone verifications with Debtors for QC purposes. - Create monthly reports, sign them, and document the QC results. - Offer suggestions to trainers based on the QC findings. - Stay available and actively participate with both the Desk...

**Responsibilities** - Collect and analyze sample recordings and score recording results. - Generate the Quality Control (QC) worksheet. - Conduct phone verifications with Debtors for QC purposes. - Create monthly reports, sign them, and document the QC results. - Offer suggestions to trainers based on the QC findings. - Stay available and actively...

Single point of contact for incident and service request - Investigate, handling and resolve technical issues in the 1st layer, and advise users on appropriate action - Log all helpdesk interactions in the ticketing tools - Manage issue and escalate process based on SLA - Respond for technical assistance in person via phone or electronically. - Working with...

Persyaratan Max 35 years old At least 1 Year(s) of working experience in the related field is required for this position. **Required Skill(s)**: Communication, Computer, Negotiation, Customer Handling, Collections Preferably Staff (non-management & non-supervisor) specialized in Finance - Corporate Finance/Investment/Merchant Banking or...

Satu Group adalah Mitra Bisnis terpercaya dari Perusahaan penyedia jasa layanan keuangan khususnya produk multiguna. **Satu Group memiliki produk utama, yaitu**: Joint Operation Outlet (JOO) merupakan titik Kerjasama satugroup dengan Finance Company yang tersebar di 179 kotamadya/kabupaten dengan sebaran mencapai 300 outlet C-Link merupakan program yang...

Conduct periodic quality checks and/or evaluations for desk collection, customer service, telemarketing agents by doing monitoring of phone calls and text messages based on a particular standard set forth by the company and prepare/analyst periodic reports providing suggestions for improvements based on the results of the reports - Deliver proactive feedback...

**Company Description**: Indodana is a Fintech Lending platform from PT Artha Dana Teknologi which was founded in November 2017 and has been registered by OJK since March 2018. PT Artha Dana Teknologi provides loan services, installments without credit cards, HP credit and PayLater services. Starting from the many requests from the public who failed to get...

Job Description: - Respond for technical assistance in person via phone or electronically. - Identify, analyze, investigate technical issues, log all helpdesk interactions, and advise users on appropriate action. - Manage problems and escalate situations - Having knowledge in proses flow in Application System (especially mobile apps). - Working with users...

**Key Responsibilities**: - To carry out thorough on-desk investigations on marine insurance related losses with emphasis on maritime casualties on losses occasioned to shipping incidents involving numerous types of vessels (containerized, tankers, bulk carriers etc.) with a view to establishing policy liability under the terms and conditions of an...

**Key Responsibilities**: - To carry out thorough investigations on property insurance related losses with emphasis on mining and energy casualties with a view to ascertaining nature, circumstances and extent of damage sustained. - To prepare concise and comprehensive reports in a timely manner and in accordance with the guidelines set out by the company. -...

Provide helpdesk services to our customers - Document problems and activity and solution for each case - Communicate the status of issues and escalate to appropriate team members - Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests. - Proficiency in PHP, Database MySql &...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Tidak disebutkan **Jenjang Karir** Pemula / Staf **Job Deskripsi** - At least 1 Year(s) of working experience in the related field is required for this position. - Microsoft Excel - Having knowledge in IT and have Ms. Excel skills will be an advantage. - Work Location :...

Support in executing the Onshore Gas Plant engineering and construction project starting from FEED / EPCC tendering until completion of FEED / EPCC execution. **Responsibilities**: - Assist to carry out site visits and desk studies and to design, procure, supervise and interpret ground investigation. - Assist to carry out geotechnical analysis and design...

**Duties and Responsibilities**: Assist in plan design, hardware implementation, software, network and telephony capabilities; Diagnose and resolve hardware, software, network and telephony issues; Assist in developing operating, installation, and upgrade procedures for communication systems, hardware, network, security, storage and software; Assist in...

The Securities & Derivative Analyst 1 is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and...