Learning & Development Manager

6 months ago

Yogyakarta, Indonesia Marriott International, Inc Full time

**Job Number** 24108607

**Job Category** Human Resources

**Location** Sheraton Mustika Yogyakarta Resort & Spa, Jalan Laksda Adisucipto Km 8.7, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Developing Training Program Plans and Budgets**
- Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Establishes guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Managing Training Budgets**
- Participates in the development of the Training budget as required.
- Manages budget in alignment with Human Resources and property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a port

  • React.js Developer

    7 months ago

    Yogyakarta, Indonesia Coding Collective Full time

    **Position Status**: **Full Time**: **Company Location**: **Singapore**: **Work Location**: **Yogyakarta, Indonesia**: **Job Scheme**: **WFO**: Duties and responsibilities The successful applicant will carry out the following duties and responsibilities: - Supervision of the entire stack that runs the Dapps. - Backend development pertaining to the...

  • Junior Backend Developer

    7 months ago

    Yogyakarta, Indonesia HACKLAB ROCKS Full time

    We are Hacklab Rocks, a tech talent management company. **Junior Backend Developer** This position is for fulltime. Onsite in Yogyakarta **Qualifications**: 1. 1 year of experience or fresh graduate who have experience bootcamp laravel. 3. Knowledge of PHP / Laravel, Good knowledge of Rest API 4. Good knowledge of database, programmer level...

  • Freelance (Pool) Backend Developer

    7 months ago

    Yogyakarta, Indonesia HACKLAB ROCKS Full time

    We are Hacklab Rocks, a tech talent management company. **Freelance Backend Developer** Location: Remote **Qualifications**: 1. ALL LEVEL experience (min 3 years of experience as developer) 2. Have experience of developing backend 4. Experience in PHP or JavaScript (Node.js) 5. Good knowledge of database, programmer level (MySQL/PostgreSQL) 6. Have a high...

  • Junior Backend Developer

    6 months ago

    Yogyakarta, Indonesia HACKLAB ROCKS Full time

    We are Hacklab Rocks, a tech talent management company. **Junior Backend Developer** This position is for fulltime. Onsite in Yogyakarta **Qualifications**: 1. 1 year of experience or fresh graduate who have experience bootcamp laravel. 3. Knowledge of PHP / Laravel, Good knowledge of Rest API 4. Good knowledge of database, programmer level...

  • Kotlin Developer

    6 months ago

    Yogyakarta, Indonesia SoftwareSeni Full time

    **Requirements**: - Have at least 2-3 years of Kotlin/Java Programming experience. - Experience with Android SDK, and Android Studio. - Experience with Android Jetpack components (e.g., ViewModel, LiveData, Room) - Understanding of Android design principles and interface guidelines - Have an understanding of Software Engineering practices (software...

  • Backend Developer

    7 months ago

    Yogyakarta, Indonesia Mindo Management Solutions Full time

    **Benefits** - Excellent working environment - Laptops and PCs provided - Work and life balance **Responsibilities**: - Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. - Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive...

  • Senior Flutter Developer

    4 months ago

    Yogyakarta, Indonesia UMG Idealab Full time

    Job Description: **Responsibilities**: Collaborate with cross-functional teams to define, design, and ship new features. Translate UI/UX designs into high-quality, responsive Flutter code. Mentor and guide junior developers, fostering a culture of learning and excellence. Conduct code reviews to maintain high code quality standards. Stay updated with the...

  • Senior Flutter Developer

    4 months ago

    Yogyakarta, Indonesia UMG Idealab Indonesia Full time

    Job Description: **Responsibilities**: - Collaborate with cross-functional teams to define, design, and ship new features. - Translate UI/UX designs into high-quality, responsive Flutter code. - Mentor and guide junior developers, fostering a culture of learning and excellence. - Conduct code reviews to maintain high code quality standards. - Stay updated...

  • HR Manager

    6 months ago

    Yogyakarta, Indonesia convergence Full time

    What You Will Do: a) Manage end-to-end Talent Management strategies and implementation (Recruitment, Learning, Organization Development, Employee Relation, Compensation & Benefit) b) Manage and oversee the operational activities of Office Management & Services. c) Act as consultant and business partner regarding Human management to support business...

  • Business Development Internship

    10 hours ago

    Yogyakarta, Indonesia HACKLAB ROCKS Full time

    We are Hacklab Rocks, a tech talent management company. Business Development Internship Location: Remote **Requirement**: - Active student in semester 4-6 majoring in Marketing / Business / Communication - Good communication and interpersonal skill - Having knowledge in Sales Planning, Prospecting Skill, Negotiation & Closing Skills, and Market...

  • HRd People

    7 months ago

    Yogyakarta, Indonesia eduwork.id Full time

    edutech startup Prepare complete materials, modules, and ensure that training implementation is in accordance with objectives, including conducting training evaluations Conduct Training Needs Assessments (TNA) to identify skill gaps and training requirements Update knowledge and information about trends, best practices, and emerging technologies related to...

  • Training Manager

    7 months ago

    Yogyakarta, Indonesia Marriott International, Inc Full time

    **Additional Information** Training Manager **Job Number** 23210528 **Job Category** Human Resources **Location** Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **Training...

  • Full Stack Developer

    7 months ago

    Yogyakarta, Indonesia AsiaQuest Indonesia Full time

    **Requirement**: - Majoring in IT, max 35 years old. - Have at least 1 year experience as a Full Stack Developer. - **Front-End Development**: Proficiency in front-end technologies is essential, including: - HTML/CSS: Strong knowledge of HTML markup and CSS stylesheets to create visually appealing and responsive web pages. - JavaScript: Mastery of...

  • HR Manager

    6 months ago

    Yogyakarta, Indonesia AccelByte Full time

    At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...

  • Backend Developer

    4 months ago

    Yogyakarta, Indonesia Coding Collective Full time

    Full Time - WFO Yogyakarta DUTIES AND RESPONSIBILITES: - Integrate to 3rd party. - Appetite for learning new things and improving existing ones, and cultivating that same appetite in the development team. - Min 1 years experience as a Developer or Programmer. - Willing to work on fintech projects / payment. - Willing to work on-site from Yogyakarta. -...

  • Junior Odoo Developer

    4 months ago

    Yogyakarta, Indonesia UMG Idealab Indonesia Full time

    Job Description: We are looking for a motivated Junior Odoo Developer to join our team. **Responsibilities**: - Assist in the development and customization of Odoo modules under the guidance of senior developers. - Participate in requirement analysis and contribute to technical specifications. - Develop and test new features and functionalities in Odoo. -...

  • Senior Backend Developer

    3 months ago

    Yogyakarta, Indonesia Talentvis Singapore Pte Ltd Full time

    **Responsibilities and Duties**: - Collaborate with developers to design and implement algorithms - Able to produce clean, efficient code based on specification - Able to achieve target within scope and timeline - Integrate system components and third-party program - Verify and deploy system - Troubleshoot, debug, and upgrade existing system - Gather and...

  • Backend Developer

    7 months ago

    Yogyakarta, Indonesia Talentvis Singapore Pte Ltd Full time

    **Responsibilities and Duties**: - Collaborate with developers to design and implement algorithms - Able to produce clean, efficient code based on specification - Able to achieve target within scope and timeline - Integrate system components and third-party program - Verify and deploy system - Troubleshoot, debug, and upgrade existing system - Gather and...

  • Senior Backend Developer

    7 months ago

    Yogyakarta, Indonesia Talentvis Singapore Pte Ltd Full time

    **Responsibilities and Duties**: - Collaborate with developers to design and implement algorithms - Able to produce clean, efficient code based on specification - Able to achieve target within scope and timeline - Integrate system components and third-party program - Verify and deploy system - Troubleshoot, debug, and upgrade existing system - Gather and...

  • Human Resources Manager

    7 months ago

    Yogyakarta, Indonesia AccelByte Full time

    At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...