Quality Assurance Customer Service

DepartmentOperations- LevelEntry Level- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Deskripsi PekerjaanPT Telmark Integrasi Indonesia merupakan perusahaan yang bergerak dibidang BPO. Saat ini sedang membuka lowongan untuk posisi Quality Assurance Desk Collection dengan kualifikasi: - Usia maksimal 30 tahun - Pendidikan mínimal Diploma/Sederajat - Berpengalaman sebagai QA Outbound call /Chat kurang lebih 1 tahun - Memilki pengalaman...

amalan's and CekAja's goal is to provide consumers with the best financial solutions for all types of situations, from standard products like unsecured loans, insurance, credit cards and mortgages to custom tailored restructuring and refinancing solutions. **Responsibilities**: - Conducting call monitoring for Telesales agents. - Conducting product...

**Position Status**: **Full Time**: **Company Location**: **Indonesia**: **Work Location**: **Yogykarta, Indonesia**: **Job Scheme**: **WFO**: Duties and responsibilities The successful applicant will carry out the following duties and responsibilities: - Lead and guide junior team member - Conduct or plan training for junior members when needed - Review...

PT. Telmark Integrasi Indonesia membuka lowongan untuk posisi QA dengan kualifikasi sebagai berikut: 1. Usia maksimal 30 tahun 2. Memiliki pengalaman sebagai Desk Collection mínimal 2 tahun 3. Memiliki pengalaman sebagai QA (nilai plus) 4. Memiliki analisa yang baik 5. Memiliki skill komunikasi yang baik 6. Bersedia bergabung segera, sedang tidak terikat...

Minimum 1 year work experience as a Software Tester or Quality Assurance Engineer - Mastery of SQL and scripting - Experience using one of the automation tools like Katalon Studio, Selenium, Cucumber, Silk, etc. - Experience with API testing (Postman) and documentation with Jira - Proficient in controlling SIT, UAT testing stages - Available to work full...

At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...

Quality Assurance/Quality System - Wanita - D3/S1: Farmasi/Teknik Industri/Kimia - Mengerti prinsip ISO 9000-22000/HACCP/GMP/Halal Kualifikasi Umum - Umur sekitar 18 - 30 tahun - Cakap mengoperasikan Microsoft Excel, Words, Power Point - Fresh graduate atau berpengalaman max 5 thn dibidangnya - Suka mengolah data - Mudah beradaptasi dengan lingkungan, suka...

Develop and implement test automation using tools (e.g., Selenium, Cypress). - Defect Management: Log, track, and verify defects through resolution. - Work closely with development teams to understand requirements and provide quality feedback. - Create and maintain test documentation. - Excellent analytical and problem-solving skills. - Bachelor's degree in...

LOWONGAN KERJA: **QUALITY ASSURANCE PERBANKAN** **Jobdesk**: - Meng-evaluasi dan menilai kualitas layanan apakah sudah sesuai dengan standar yang ditetapkan ataukah tidak/belum, dalam menilai suatu interaksi antara Agent & Pelanggan perlu adanya suatu akurasi yang tinggi apakah interaksi tersebut berformat voice ( suara ) atau text ( digital ). - Membantu...

**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...

**PELUANG BERKARIR** GMEDIA Yogyakarta merupakan perusahaan swasta yang bergerak di bidang teknologi informasi dan komunikasi. Dengan mengikuti tren teknologi yang berkembang pada saat ini, kami mulai menggarap sector jalur solusi komunikasi data dan IT langsung kepada konsumen akhir, terutama untuk layanan akses Internet dan komunikasi multimedia. Berdiri...

Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team from our offices in Singapore, Bali, Yogyakarta, and Paris to create and produce tools that increase the quality of life for anyone who is involved in the education sector. **Requirements**: - Diploma or Bachelor's degree in...

**_Responsibilities:_** **ORGANISATION** 1. Provide effective supervision of daily operations of QA department and ensure the quality policy is maintained. 2. Review and control of inspection expenses, including budget planning, and organize resources for running the QA department. 3. Plan and Schedule all inspections and provide the weekly work plan of...

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**About this Role** Hello, prospective pickle! Make Relish/Design Pickle is growing fast, and we are looking to expand our team by adding a Quality Specialist. The Quality Specialist will ensure to monitor, review and propose measures to correct or improve the Creative Quality requests of Design Pickle’s customers and help Design Pickle continue their...

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

**Responsibilities** Menghubungi potential customer melalui telepon, WhatsApp, maupun media lainnya. Menawarkan dan menjelaskan produk kepada customer, hingga terjadi proses jual beli produk. Menjalin hubungan serta memberikan after sales service yang baik kepada customer. **Requirements**: Ceria, disiplin, dan pekerja keras Minimal pendidikan D3 atau...