Quality Assurance Customer Service

DepartmentOperations- LevelEntry Level- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

PT AbiShar Consulting Services sedang membantu client kita mencari Quality Control / Quality Assurance untuk Collection Agent (Sleman, Yogyakarta). Kualifikasi: 1. Min. Pendidikan D3/S1 semua jurusan 2. Pengalaman min. 2 tahun sebagai QA/QC (Desk Collection, Contact Center, Customer Service) 3. Memiliki kemampuan komunikasi yang baik 4. Memiliki tingkat...

PT AbiShar Consulting Services sedang membantu client kita mencari Quality Control / Quality Assurance untuk Collection Agent (Sleman, Yogyakarta). Kualifikasi: 1. Min. Pendidikan D3/S1 semua jurusan 2. Pengalaman min. 2 tahun sebagai QA/QC (Desk Collection, Contact Center, Customer Service) 3. Memiliki kemampuan komunikasi yang baik 4. Memiliki tingkat...

Record quality inspection data and sort out relevant data reports According to the quality inspection results, simple analysis can be made and quality improvement suggestions can be submitted to the training department or management Acting as a backup of team leader to manage the team Male/Female Min. Education D3 (all majors) Have experience as Quality...

Qiscus is a omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. Quality Assurance has played an important role to boost clients’ confidence and enhance customer experience (CX) by ensuring product development runs...

_Qc Recruirments:_ - Male/Female_ - Min. Education D3 (all majors)_ - Have experience as Quality Assurance contact center 1 Year_ - Able to work in nights shift_ - Written and spoken English standard_ - Good communication and listening skill_ - Have the ability of computer operating properly_ - Familiar in e-commerce customer behaviour and business, at least...

**Position Status**: **Full Time**: **Company Location**: **Indonesia**: **Work Location**: **Yogykarta, Indonesia**: **Job Scheme**: **WFO**: Duties and responsibilities The successful applicant will carry out the following duties and responsibilities: - Lead and guide junior team member - Conduct or plan training for junior members when needed - Review...

Pria/Wanita, usia maksimal 32 tahun - Pendidikan S1, semua jurusan - Berpengalaman mínimal 1 tahun sebagai QA Inbound atau Outbound - Good Attitude - Helpful - Self Motivated, Memiliki Integritas - Good Analytical & Communication Skill - Kemampuan Bahasa Inggris yang baik (Written & Verbal) - Mampu bekerja dalam tekanan & Target Mampu bekerjasama dengan...

PT. Telmark Integrasi Indonesia membuka lowongan untuk posisi QA dengan kualifikasi sebagai berikut: 1. Usia maksimal 30 tahun 2. Memiliki pengalaman sebagai Desk Collection mínimal 2 tahun 3. Memiliki pengalaman sebagai QA (nilai plus) 4. Memiliki analisa yang baik 5. Memiliki skill komunikasi yang baik 6. Bersedia bergabung segera, sedang tidak terikat...

Minimum 1 year work experience as a Software Tester or Quality Assurance Engineer - Mastery of SQL and scripting - Experience using one of the automation tools like Katalon Studio, Selenium, Cucumber, Silk, etc. - Experience with API testing (Postman) and documentation with Jira - Proficient in controlling SIT, UAT testing stages - Available to work full...

Deskripsi pekerjaan QUALITY ASSURANCE Talentvis Pte Ltd **Responsibilities**: - Review quality specifications and technical documents to provide timely and meaningful feedback - Creating detailed, comprehensive and well-structured test plans and test cases - Estimating, prioritizing, planning and coordinating quality testing activities - Design, develop...

Deskripsi PekerjaanPT Telmark Integrasi Indonesia merupakan perusahaan yang bergerak dibidang BPO. Saat ini sedang membuka lowongan untuk posisi Quality Assurance Desk Collection dengan kualifikasi: - Usia maksimal 30 tahun - Pendidikan mínimal Diploma/Sederajat - Berpengalaman sebagai QA Outbound call /Chat kurang lebih 1 tahun - Memilki pengalaman...

What You Will Do a. Reviewing and moderating user-generated content on various platforms, ensuring compliance with company guidelines and content policies. b. Identifying and addressing inappropriate or offensive content, including hate speech, violence, and graphic imagery. c. Conducting detailed content analysis to maintain high-quality content...

Pria/Wanita, usia maksimal 32 tahun - Pendidikan S1, semua jurusan - Berpengalaman mínimal 1 tahun sebagai QA Inbound atau Outbound - Good Attitude - Helpful - Self Motivated, Memiliki Integritas - Good Analytical & Communication Skill - Kemampuan Bahasa Inggris yang baik (Written & Verbal) - Mampu bekerja dalam tekanan & Target Mampu bekerjasama dengan...

JOB REQUIREMENTS: - Develop Test Plans, Test Scenarios, Test Cases, and scripts for User Acceptance Testing and Regression Testing - Be able to review test plans and test approaches and ensure they meet requirements of the goal of the system. - Knowledge & Experience at least 1 years of experience in API Testing, Automatically or Manually Testing strong...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

LOWONGAN KERJA: **QUALITY ASSURANCE PERBANKAN** **Jobdesk**: - Meng-evaluasi dan menilai kualitas layanan apakah sudah sesuai dengan standar yang ditetapkan ataukah tidak/belum, dalam menilai suatu interaksi antara Agent & Pelanggan perlu adanya suatu akurasi yang tinggi apakah interaksi tersebut berformat voice ( suara ) atau text ( digital ). - Membantu...

**Zettabyte** is a multinational software development company that focuses on the education sector. We work together with our multicultural team from our offices in Singapore, Bali, Yogyakarta, and Paris to create and produce tools that increase the quality of life for anyone who is involved in the education sector. **Requirements**: - Fluent in English...

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million...