IT Website Services

1 week ago


Jakarta, Indonesia PT Teleperformance Indonesia Full time

**Requirements**:

- **Bachelor**'s degree in **Information Technology / Information Systems**
- **Proficient in English (Oral & Written)**
- **Minimum 1 years experiences on developing website**
- Havea **good knowledge **and **skill about IT**
- Strong orientation towards **customer satisfaction**
- **Able **to work on **shift schedule**
- Have a **good negotiation skill**
- **Site South Jakarta, Indonesia**

**Responsibilities**:

- **Support** for **North America Market**
- **Assumption **on volume will be **20-30 tickets **per hour
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Complete All Ticket Logs
- Conduct customer surveys to ascertain level of customer service

Jenis Pekerjaan: Kontrak


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