E-commerce Operations

3 months ago


Tangerang, Indonesia PT Dahua Electronics Indonesia Full time

Mengelola dan mengoptimalkan platform e-commerce, termasuk manajemen konten, handle produk, image, harga, dan promosi.
- Memantau dan menganalisis kinerja toko online, termasuk lalu lintas situs web, konversi, dan retensi pelanggan.
- Mengelola kampanye pemasaran digital, termasuk iklan online dan strategi media sosial.
- Berkolaborasi dengan tim desain untuk memastikan presentasi produk yang menarik dan berkolaborasi dengan tim CS ataupn platform atau tim terkait untuk mempercepat sales atau handle masalah.
- Melakukan riset pasar untuk mengidentifikasi tren industri dan peluang baru.
- Menanggapi pertanyaan pelanggan dan memberikan dukungan purna jual yang luar biasa.
- Menjaga keberlanjutan operasional dan menanggapi masalah teknis yang mungkin muncul.
- Usia Maksimal 28 Tahun.
- Berpengalaman di dunia E-Commerce Tokopedia, Shopee, Lazada, TikTok, dan Facebook Marketplace
- Lulusan diploma dan sarjana di jurusan digital marketing atau desain lebih diutamakan.
- Cekatan, cepat belajar, dan fleksible.
- Memiliki kemampuan mapping sales, sensitif dengan market sales dan produk trend.
- Disiplin, jujur, bertanggung jawab, dan berpikir analitis.
- Dapat mengoperasikan Ms Office (word, powerpoint dan excel (menggunakan Pivot & V-Look up).
- Memiliki skill menganalis data dari berbagai segi.



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