Program Manager, Disaster Workforce Engagement

7 months ago


Jakarta, Indonesia American Red Cross Full time

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_

Join us—Where your Career is a Force for Good

**Job Description**:

- WHY CHOOSE US?_
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
_Work where your career is a force for good._

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

this is an in-person position reporting to ARC office in the Island of O'ahu
- WHAT YOU NEED TO KNOW_

Build, sustain and energize the disaster workforce to create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads to support capacity building of regional and national readiness targets, and capacity to carry out the day-to-day mission. Implement Disaster Programs, lead remote team building of employees and volunteers, and solicit feedback from end customers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
- WHERE YOUR CAREER IS A FORCE GOOD_

1: Recruit, train, coach, counsel, and evaluate performance of volunteers including setting individual and team performance goals.

2: Collaborate with Volunteer Services and others to design, develop and implement a targeted annual regional volunteer engagement plan.

3: Coach and develop functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle.

4: Engage volunteers as equal team members with specific responsibilities. Implement and manage the Regional Disaster Workforce Engagement Team collaboratively with Volunteer Services in the region. Plan engagement activities and assign tasks to the Disaster Workforce Engagement Team.

5: Staff Regional responses. Ensure trained and skilled disaster volunteers are available to be assigned and performance is measured. Conduct recognition and partner with Volunteer Services to ensure metrics are achieved.

6: Initiate the workforce care section on regional disaster relief operations. Participate in a leadership role commensurate with G/A/P on larger operations regionally, division or nationwide.

7: Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region.
- WHAT YOU NEED TO SUCCEED_

Education: Bachelor's degree required.

Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision
- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requi


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