Account Management Manager
6 months ago
**Responsibilities**
- Develop and implement Key Performance Indicators (KPIs) to measure the success of collections.
- Manage teams across functional boundaries, both internal and external.
- Ensure that collection activities are conducted in accordance with company policies and regulations.
- Collaborate with the Area Collection Manager to recruit suitable Field Collectors to handle debtors.
- Develop, implement, and evaluate strategic plans, goals, and objectives.
- Seek opportunities to improve team efficiency and processes.
- Manage and complete assigned work plan objectives and projects on a timely basis.
**Requirements**:
- Bachelor's Degree or Graduate Degree in business administration, information systems, marketing, or a related field.
- ** Minimum of 3 years of experience in a similar role within the multifinance industry.**:
- ** Minimum of 2 years of experience at a managerial level.**:
- ** Proven experience in account management or sales management.**:
- Strong leadership and people management skills.
- Critical thinker with an analytical mindset and the ability to interpret sales data and market trends.
- Customer-oriented approach with a focus on building and maintaining strong relationships.
- Excellent communication and negotiation skills.
- Ability to work collaboratively in a fast-paced, deadline-driven environment, with strong problem-solving skills and attention to detail.
**About Moladin**
Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).
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