Application Development Support Engineer

2 weeks ago


Jakarta, Indonesia WorldLine Full time

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled **Application Development Support Engineer** then get ready to join our company

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

**Responsibilities**:

- To provide 1st line support
- Take ownership of incidents and progress through to closure
- Investigate and resolve incidents quickly and efficiently
- Documenting troubleshooting and problem resolution steps, testing & results
- Creates and amends programs in accordance to design by senior
- Must be able to clearly communicate to customers, teammates and management
- Ensure that any assigned project work is completed on time and meets the required scope
- Ability to work in a team
- Provide out of hours on call support

**Job Requirements**:

- BSc degree in Computer Science or equivalent
- Minimal 2 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG
- Communicate well both in written and verbal
- Willing to adept to new systems and new platform (AS400)
- Good analytical skills and ability to work independently
- Ability to work in a team
- Provide out of hours on call support



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