Pt ERA Awan Digital Visibility Public

3 months ago


Jakarta, Indonesia PT Era Awan Digital Full time

Eranyacloud is a cloud service provider by PT Era Awan Digital, established in 2020 and a subsidiary of PT Era Digital Media Tbk. Collaborating with multiple platforms in a Tier 4 Data Center, Eranyacloud offers a complete cloud solution from bare metal to billing. The company is focused on providing a faster, easier, and fully automated cloud experience in Indonesia.
Menetapkan target capaian (SLA) kerja divisi Network Operation Center
Menyusun program kerja dan action plan divisi Network Operation Center
Memonitor kinerja divisi Network Operation Center secara berkala
Membuat rencana mitigasi atas kejadian yang tidak terencana
Membantu menyusun dan melakukan finalisasi usulan perbaikan SOP & MOP
Melakukan koordinasi dan eskalasi dengan pihak penyedia principal atau authorized distributor apabila terdapat kebutuhan dan permasalahan yang bersifat advanced level
Pendidikan mínimal setingkat S1 Teknik / Komputer / Manajemen
Pengalaman pekerjaan bidang IT selama mínimal 12 (dua belas) tahun
Pengalaman sebagai manager/leader/supervisor dan/atau yang setingkat mínimal 3 (tiga) tahun
Memiliki sertifikasi JNCIE/CCDE/CCNA
Pemahaman terkait Manajemen Krisis
Pemahaman terkait Pengelolaan Portofolio Layanan
Pemahaman terkait Service Level Agreement



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