Performance Management Analyst

4 days ago


Jakarta, Indonesia HappyFresh Full time

At HappyFresh, we believe people are our greatest assets. Yes, it might sound cliche, but when we run a business that significantly shapes how people shop for their no. 1 need-grocery-we could not compromise on the quality of our people. This is where you, our new OKR & Performance Analyst, enter the equation. We need someone who will focus to ensure the alignment between OKR, performance process and individual performance, identify and document the gap and area of improvements, and also escalate to the stakeholders for corrective actions.

**Responsibilities**:

- Regularly monitor OKR accomplishment and analyse the individual performance’ impact to the accomplishment.
- Develop and implement performance metrics for individuals to be aligned with minimum behavior that inline with culture pillars.
- Identify and review the correlation and gap between team OKR with individual performance
- Identify concerns and areas of improvement for OKR accomplishment in each of the team
- Identify, and analyse gap and root causes, and escalate to the team leader and/or management to do the corrective actions
- Provide documentation to identified problem, definition, and procedures to drive the solution
- Provide timely performance reports to management and team leaders, and develop business presentations for management and internal stakeholders as needed
- Serve as mentor to associates and provide trainings to onboard people with the right process
- Undertake research and collect data to better analyze outcomes
- A top performer with 4+ years hands-on experience in the performance management process
- Excellent communication and presentation skill, and also capability to influence and convince others at all levels
- Strong business acumen, with good analytical skill to formulate concepts and identify the issues
- A (figuratively) professional juggler, who loves to be exposed to multiple challenges
- In-depth knowledge/experience of performance management process


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