Country General Manager
5 days ago
**Job Description Summary**:
Reporting to GE Healthcare ASEAN CEO, the Country Manager drives a coherent sales, service and business strategy across GE Healthcare in Indonesia and optimizes the use of resources to cover market potential. Responsible for defining a go-to-market strategy, leading all GE Healthcare account management activities to achieve the Operating plan via both direct and indirect channels and driving business growth by aligning sales, service, operations and any other functions.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Financial Performance and business management**
- Accountable to achieve the quarterly and yearly Operating Plan for GE Healthcare in the designated country within ASEAN (orders, sales, cost and margin) together with customer satisfaction & retention.
- Accountable for timely and accurate forecasting of pipeline and sales per the normal reporting cycles.
- Provides input to and contributes to the formulation of the yearly business planning cycles.
**Sales Management**
- In conjunction with relevant regional marketing, product and regional sales force effectiveness resources, determine the market potential for the country and prioritize the portfolio opportunities.
- Contribute to and influence the Go-to-market strategy in conjunction with the relevant Product leaders in order to cover the prioritized potential.
- Align territories to market potential and priorities and assign optimal account management and product specialist sales resources in conjunction with the Product regional management teams.
- Responsible to set appropriate OP targets based on the market potential, for the Sales Managers and/or Account Managers in conjunction with the Product Leadership.
- Accountable to develop & implement account management strategy for the country and ensure compliance and execution of the regional sales process and rules of engagement within their teams in conjunction with the Regional Product Leaders.
- In conjunction with account management team, actively identify & drive boundaryless selling opportunities in the country. Promote Service offerings, identify and escalate commercial service needs. Manage within the organization matrix to optimize the coordination and use of Company, Product, Region and country resources.
- Responsible for managing the long-term success of GE’s relationship with a set of Strategic accounts in order to achieve the goals and objectives identified by the customer and GE.
- Responsible to ensure that all Sales Managers and / or Account Managers have clear opportunity management activity and relationship building plans to ensure efficient coverage of decision makers and influencers through-out the total opportunity management cycle.
- Responsible for driving operating mechanisms to monitor and track progress of opportunities in the pipeline as well as forecasting performance against OP with their teams.
- Responsible to drive operating mechanisms to deliver on fulfillment targets and order backlog commitments.
**Team coaching**
- Responsible to regularly have “infield coaching” sessions with the field teams. Coach the Sales Managers and / or Account Managers on and assist with improving for example their coverage of opportunities and territory, differentiation of GEHC solutions or product offerings during the various stages of the sales process to actively move the customer through their decision making process towards a successful outcome for GE.
- Create regular opportunities to involve the team to share best practices on opportunity management.
**Customer, Market and GEHC solutions awareness**
- Know Key Opinion Leaders in care areas; manage professional relations with key customers, government & administrative bodies in order to deepen understanding of customer challenges and needs.
- Understand and analyze market dynamics and competition to develop business opportunities for the Account Management teams in the country. Provide ongoing feedback to Management, Region and Marketing.
- Maintain up to date market and competitor knowledge related to the full GEHC product and services solutions and ensure that teams strengthen their knowledge on how to differentiate GE offering.
**One GEHC teamwork**
- Facilitate effective communication & collaboration within the country. Drive country operating mechanisms and ensure follow-up identified leads between all product lines.
- Act as a primary customer point of contact in the country and represent One GE Healthcare in case of multimodality projects and cross-P&L business events and ultimately accountable for issue resolution for assigned country.
**Required Qualifications**:
- A Bachelor's Degree with 15+ experience in Busin
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